How to Unlock iPhone with iTunes in Detailed Steps

When you get a disabled iPhone, the offical way for you to fix the disabled iPhone is to use iTunes. If you do not know how to unlock a disabled iPhone with iTunes, read this guide and learn how to do it with ease.

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Myra

Updated on Feb 27, 2024

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You will see the "iPhone is disabled" message after you try to unlock your iOS device with the wrong passcodes several times. There are two types of messages you may encounter:

"iPhone is disabled try again in [time period]."

"iPhone is disabled connect to iTunes."

The former indicates that you still have a chance to unlock the iPhone properly as long as you can recall the correct passcode, while the latter means you have to reset your device to remove the iPhone passcode, which can be done with iTunes.

Actually, when you forget your iPhone passcode and need to unlock the iOS device, there are other solutions for you except for using iTunes. To help you unlock a disabled iPhone, all workable ways are provided below.

Notes: The only solution on how to unlock disabled iPhone is to reset the device, which will erase all data and settings. Thus, no matter which way you choose, you will lose everything on the iPhone unless you have made a backup before.

Part 1. How to Unlock iPhone with iTunes

When there is no chance for you to recall your iPhone passcode, factory reset the iOS device is the only way out. To factory reset an iPhone without the passcode, using iTunes is the official solution.

To unlock iPhone with iTunes:

Step 1. Make sure your iPhone and the computer are not connected.

Step 2. Turn off your iPhone.

Step 3. Enter recovery mode. Press and hold the Side/Volume down/Home button, then connect your iPhone to the computer immediately. Keep holding the button until you see the recovery mode screen.

  • On iPhone 8 and later, use the Side button.
  • On iPhone 7/7 Plus, use the Volume down button.
  • On iPhone SE (1st generation), use the Home button.

Step 4. Click your iPhone in iTunes.

Step 5. Now you can see a prompt asking you to restore or update your iPhone. Choose "Restore."

Step 6. Wait for the restoring process to complete. Afterward, set up and use the device again.

How to unlock iPhone with iTunes

If you don't go smoothly with the process, you can go to Apple's guide for more details.

iTunes is neither the only nor the easiest way to unlock a disabled iPhone. If you don't want to enter the recovery mode manually or want to unlock the iPhone without a computer, read on and you will know how to do it.

Part 2. How to Unlock iPhone Without iTunes

No matter which type of lock screen passcode you use on the disabled iPhone, you can apply the iPhone unlock tool - EaseUS MobiUnlock to remove it for you. With the iPhone unlocking software, you can remove the 4-digit code, 6-digit code, Touch ID, or Face ID used on an iPhone or iPad. When you forgot your iPhone passcode or need to factory reset your iPad without a passcode, using EaseUS MobiUnlock will be a perfect solution for you.

To unlock a disabled iPhone:

Step 1. Open EaseUS MobiUnlock on your computer, select "Unlock Screen Passcode."

Click Remove Apple ID

Step 2. Connect the iPhone, iPad, or iPod to the computer, and then click "Start" to proceed.

connect your device to computer

Step 3. Check your device model and click "Next" to download the latest version of firmware for your device. If the firmware has been downloaded already, select the package instead.

Download or select firmware

Step 4. When the verification has completed, click "Unlock Now". In the warning window, enter the information required and click "Unlock" again to unlock your iPhone, iPad, or iPod without passcode.

Unlock the device

Step 5. Wait for the tool to reset your device. Afterward, you can set up and use your device again.

Wait for the process to complete

You can also use iTunes to unlock iPad, see How to Unlock an iPad I Found for details.

Part 3. How to Unlock Disabled iPhone Without a Computer

What to do if you don't have a computer available? Is there any solution to unlock iPhone wirelessly? There is if you have enabled the Find Device feature on your iPhone. As you may know, with the Find Device feature enabled, you can visit iCloud.com and erase the iPhone.

To unlock a disabled iPhone wirelessly:

Step 1. Go to visit iCloud.com with another working device and sign in with your Apple ID and passcode.

Step 2. Choose "Find iPhone" and click "All Devices."

Step 3. Choose "Erase iPhone" > "Erase."

Step 4. Set up the iPhone.

How to unlock a disabled iPhone with iCloud

The Bottom Line

You should know that, although these solutions will help to remove the lock screen passcode on the iPhone, they won't remove the Apple ID and passcode. That means you still need the original Apple ID account on the disabled iPhone to use the iOS device.

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Updated by Myra

Myra joined EaseUS in 2017. As a big fan of Apple products, she mainly focuses on iOS data transfer and iOS troubleshooting tips. Meanwhile, she is expanding her knowledge and skills in other fields like data recovery and disk management.

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