What Does iPad Unavailable Mean on iPad

iPad Unavailable means you have entered the wrong passcode on your iPad multiple times in a row, and your iPad is locked to avoid unauthorized use. Depending on the times you enter the passcode, you may see the following messages:

  • iPad Unavailable, try again in 1 minute.
  • iPad Unavailable, try again in 5 minutes.
  • iPad Unavailable, try again in 15 minutes.
  • iPad Unavailable, try again in 1 hour.

The more times you enter the wrong code, the longer you need to wait. If you continue inputting the incorrect passcode, you will finally get the iPad Unavailable screen without a timer. That means your iPad is locked completely, and you have no chance to unlock it without erasing the device.

What Causes iPad Unavailable

As mentioned above, you will see the iPad Unavailable screen on your iPad after multiple failed passcode attempts in a row. iPad Unavailable is the replacement or the iPad is disabled message. On iOS 15.2 and later, you will see iPad Unavailable or Security Lockout, while on earlier versions, you will see "iPad is disabled connect to iTunes."

How to Fix iPad Unavailable in 4 Ways

When your iPad shows the iPad Unavailable screen and tells you to try again later, you still have the opportunity to unlock your iPad with the correct passcode. While if you forgot iPad passcode completely or your iPad says iPad Unavailable only, you have to erase your iPad to unlock it. There are four practical ways:

Method 1. Remove the iPad Unavailable Screen via Erase iPhone

Just as fixing the iPhone Unavailable screen, the first solution you should try is the feature provided by Apple. On iPadOS 15.2 and later, Apple allows you to erase your iPad directly on the device when you forgot its passcode. When your iPad says Unavailable, you may also see the Erase iPad option beneath. Click that button, and then use your Apple ID account to reset iPad without password. Afterward, you can set up the iPad as it is new.

Before you start, you need to check whether your iPad is connected to a network and whether you remember your Apple ID account information. If you do, follow the steps below to unlock your iPad that is unavailable.

To fix iPad Unavailable:

Step 1. Enter the wrong passcode on your iPhone until you reach the iPad Unavailable screen.

Step 2. Click the Erase iPad option below.

Step 3. Check the information and tap Erase iPad again.

Step 4. Enter your Apple ID passcode to erase your iPad.

Erase iPad on the iPad Unavailable screen

The Erase iPad option won't necessarily appear together with the iPad unavailable message, depending on your iPad settings. If you don't see the Erase iPad button, follow the tips below.

Method 2. Fix iPad Unavailable with EaseUS MobiUnlock

When there is no erase option, you have to rely on other iPhone unlocking tools to reset the locked iPad. The iOS unlocking tool - EaseUS MobiUnlock, will suit your needs perfectly.

As an iOS unlocker, EaseUS MobiUnlock helps to unlock, reset, and erase iPhone without passcode. Thus, it not only helps to unlock iPhone without passcode or Face ID but also works to solve problems caused by forgetting passcode. When your iPad shows iPad unavailable, Security Lockout, or iPad is disabled, you can all use this tool to solve the problem.

To fix iPad Unavailable:

Step 1. Run EaseUS MobiUnlock, connect your iPad to the computer, and then select "Unlock Screen Passcode."

connect your device to computer

Step 2. Then, you will come to the Start page, just click "Start" to proceed. 

connect your device to computer

Step 3. Check your device model and click "Next" to download the latest version of firmware for your device. If the firmware has been downloaded already, select the package instead.

Download or select firmware

Step 4. After you download or select the firmware, click "Unlock" and enter the required information in the new window. Afterward, simply click "Unlock" to start unlocking your iPad, iPhone, or iPod touch. 

Unlock the device

Step 5. Wait for the tool to reset your device without a passcode.

Wait for the process to complete

Method 3. How to Reset iPad That Shows iPad Unavailable with iTunes

Whether you want to get into a locked iPhone, reset iPad without password, or, as in this case, fix iPad Unavailable, you can use iTunes as a solution. iTunes (or Finder on Mac) can restore your iPhone by upgrading the firmware on your iPadOS device. You can reset your iPad to factory settings and erase all data and settings, including the lock screen, from your iPad.

To reset an unavailable iPad with iTunes:

Step 1. Turn off your iPad.

Step 2. Enter recovery mode on iPad.

Step 3. Connect the iPad to your computer and wait for iTunes to detect your device.

Step 4. When iTunes tells you something is wrong with your device, choose Restore in the prompt.

Restore iPad with iTunes

Method 4. How to Fix iPad Unavailable via iCloud

If you can use method 1, you can also apply iCloud's Find My Device service to remove the iPad Unavailable screen. The Erase iPad option from Find My iPhone also works to wipe out your iPad without passcode. This allows you to remove all content and settings from your iPadOS device, including the lock screen settings. Therefore, you can unlock the unavailable iPad using this way.

To fix iPad Unavailable via iCloud:

Step 1. Go to iCloud.com on your computer or another mobile device.

Step 2. Sign in with the Apple ID you use on the locked iPad.

Step 3. Choose Find iPhone and select your iPad.

Step 4. Choose Erase iPad and click Erase iPad again to confirm.

Step 5. When the data erasing completes, set up your iPad as it is new.

Erase iPad with iCloud

FAQs on iPad Unavailable

When you get an unavailable iPad, you may also have questions below:

1. How do you unlock an iPad that is unavailable?

When your iPhone says iPad Unavailable, it may also provide the Erase iPhone option to wipe your device, depending on your iPhone state and settings. If you don't see the option, try the iPhone unlocker, EaseUS MobiUnlock, to unlock the iPad that is unavailable.

2. How do I fix Apple unavailable?

Whether you see iPhone Unavailable, iPad Unavailable, or Security Lockout on your Apple device, you can use the Erase Device button or an iPhone unlocker to fix the issue.

3. How do I fix an unavailable iPad without a computer?

If you prefer to fix an unavailable iPad without a computer, you can use the Erase iPad option to unlock the device. However, this button is only available on iPadOS 15.2 and later. On earlier iPadOS versions, you can use the Erase iPad option provided by the Find Device service in iCloud to fix the iPad wirelessly.

The Bottom Line

No matter which message your iPad shows, iPad Unavailable or Security Lockout, you can apply the four ways above to tackle the issue. If you want to fix iPad Unavailable without a computer, make sure there is a network connection on the device and you remember the Apple ID account and password used on the device. If not, you should use EaseUS MobiUnlock or iTunes to unlock the iPad.

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Updated by Daisy

Daisy is the Senior editor of the writing team for EaseUS. She has been working in EaseUS for over ten years, starting from a technical writer to a team leader of the content group. As a professional author for over 10 years, she writes a lot to help people overcome their tech troubles.

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Written by Myra

Myra joined EaseUS in 2017. As a big fan of Apple products, she mainly focuses on iOS data transfer and iOS troubleshooting tips. Meanwhile, she is expanding her knowledge and skills in other fields like data recovery and disk management. Myra is open-minded and likes both extensive and intensive reading. Other than reading and writing, she is also fond of mobile games and K-pop stars.

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