When we sell our old iPad, we need to do a factory reset to the iPad to ensure all information is erased and our Apple ID is logged out. However, not all iPad owners do this before selling their iPads. Here we found an Apple user who proposed the question below in Apple Community.

"hi i bought a second hand ipad but i don't know the apple iD password

I BOUGHT A SECOND HAND IPAD and i added my apple id but i didnt know that the apple id wasn't set for icloud

hen i find it out!i have no connection to the seller 

what should i do

please please help me"

The user got a second-hand iPad with the previous owner's Apple ID in and the user can't connect with the previous owner anymore. If the user wants to use this iPad, he or she has to remove the Apple ID from the iPad without a password and then sign in with his or her own Apple ID.

Most answers suggested that the user contact the previous owner to remotely remove the Apple ID from the iPad. While this has been hard for the user. Today, we will teach you a way to remove or change Apple ID on iPad without password.

Part 1. Remove Apple ID from iPad without Password Using Third-party Tools

The first easy way to remove Apple iD without a password or the previous owner is to use a third-party iPhone unlock tool, EaseUS MobiUnlock. As long as you have the screen password of the iPad, you could get rid of the previous owner's Apple ID without Apple ID password. This method will wipe all data on your iPad. if you have added files to the iPad, please back up your iPad with iTunes or EaseUS MobiMover. We will now show the detailed steps to remove and change Apple ID on the iPad.

Your iPad screen will flash and then restart. Then follow the instruction to set up your iPad and sign in with your own Apple ID.  

Key features of EaseUS MobiUnlock:

  • Unlock Screen Password - Remove screen lock on iPhone, supporting 4/6-digit passcode, Face ID, and Touch ID
  • Unlock Apple ID - Remove Activation/iCloud Lock from iPhone/iPad/iPod Touch
  • Unlock Screen Time Password - Turn off Screen Time without password on iPhone
  • iOS Password Manager - View and export password saved on iPhone
  • Remove iTunes Backup Encryption - Remove iPhone backup password

Note: Before proceeding with these steps, make sure you can unlock your device to trust this computer.

Step 1. Open EaseUS MobiUnlock on your PC. Connect your iPad to the PC with a USB cable. Click on "Unlock Apple ID" to continue.

Remove Apple ID - Step 1

Step 2. EaseUS MobiUnlock will connect your device. Trust the PC if you are asked on iPad. After the device is recognized, click "Start" to go ahead.

Unlock Apple ID - Step 2

Step 3. You will see a popup. Make sure you have read it and understand the information before proceeding. Enter "777777" and click "Unlock." Then EaseUS MobiUnlock will download the firmware for your iPad. 

Unlock Apple ID - Step 3

Step 4. After the fireware is downloaded and verified. Click "Unlock Now" to remove the Apple ID on your iPad. 

Unlock Apple ID - Step 4

Step 5. The Apple ID will be removed after the unlocking process finishes. Then follow the instruction you see to sign in with your new Apple ID.

Remove Apple ID - Step 5

Part 2. Remove Apple ID without password using iTunes

Using iTunes is another way to remove Apple ID from iPad without password if "Find My iPhone" is already disabled on the iPad. You can use iTunes to restore your iPhone, and this will help remove Apple ID from the iPad. After an iPad is restored, you need to set it up like a new device with the screen passcode. Follow the steps below to proceed.

Note: If you want to remove Apple ID from iPad by restoring the device, make sure "Find My iPhone" is off. Otherwise, you can't proceed.

Step 1. Install the latest iTunes on your PC and launch. Connect your iPad to the PC with a USB cable and trust the PC. Launch iTunes and you will see the phone icon on iTunes.

Step 2. Click it. Then click "Restore iPad..." at the right to restore the iPad.

Step 3. Wait for the process to complete. Then your device will be restarted. 

Restore iPad with iTunes to Remove Apple ID

Then follow the instructions on the iPad to set it up. When Apple ID and password are asked on the Activation Lock page, tap on "Unlock with Passcode?" to input the screen password. After the device is all set, you can log in with your own Apple ID in the Settings app.

Part 3. Remove Apple ID from iPad via the Previous Owner

If you are lucky enough and meet with the previous owner, you can ask the previous owner to enter their password to sign out of the Apple ID. This is the easiest way to proceed. If it is not convenient for you to meet each other, you can still ask the previous owner to remove the device from their Apple ID and sign out the Apple ID. Below is a brief instruction for the previous owner to remove Apple ID from the iPad via the web.

Step 1. Go to iCloud.com and sign in with the Apple ID.

Step 2. Click on "Find My" after signing. Click "All Devices" and select the name of the iPad. 

Step 3. Then click "Remove from Account" and click "Remove" to confirm. Then the iPad can be activated and used by another person.

Remove Apple ID from iCloud.com

If you don't find the option "Remove the Account," turn off the network on the iPad to ensure the device is offline. Then refresh the page and the option will appear. 


When you buy a second-hand iPad/iPhone or sell your iPad, make sure the Apple ID is signed out (check this guide if you can't sign out of Apple ID) to avoid unnecessary problems for you and others. If you are unlucky to get an iPad with Apple ID signed and can't connect with the previous owner, refer to the two methods we introduce in this guide to remove the previous owner's Apple ID and log in with your own Apple ID.

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Updated by Myra

Myra joined EaseUS in 2017. As a big fan of Apple products, she mainly focuses on iOS data transfer and iOS troubleshooting tips. Meanwhile, she is expanding her knowledge and skills in other fields like data recovery and disk management. Myra is open-minded and likes both extensive and intensive reading. Other than reading and writing, she is also fond of mobile games and K-pop stars.

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