The iPad can show the "iPad Unavailable" message when you or one of your family members enter a wrong password a few times. Sometimes iOS also displays the security message "iPad Unavailable Try Again in 15 Minutes."This can prevent you from accessing your iPad, and the interval timer will start to multiply each time you enter a wrong password. It seems that you're stuck in a loop.

But, there are a few ways to get yourself off this and to access your iPad successfully. Curious to find out?

Continue reading as we're going to show you why your iPad is showing as unavailable and how to reset it to make it work again.

Why Is iPad Unavailable

The primary reason why your iPad is showing as unavailable is because you or someone that you share the iPad with repeatedly entered the wrong passcode. And there isn't any other reason for your iPad to show this message, "iPad Unavailable."

Thankfully, you can fix this issue! Unlike in the past, where Apple was very restrictive on what a user could and couldn't do, it's unlike that now, and they're much more flexible.

How to Reset iPad Unavailable with EaseUS MobiUnlock

EaseUS MobiUnlock can bypass the iPad's screen passcode with just one click. It can also deal with the issue on how to remove Apple ID from iPad, your screen time passcode, and even the iTunes backup encryption.

You can also use EaseUS MobiUnlock to remove TouchID, FaceID, and so much more.

Step 1. Run EaseUS MobiUnlock, connect your iPad to the computer, and then select "Unlock Screen Passcode."

connect your device to computer

Step 2. Then, you will come to the Start page, just click "Start" to proceed. 

connect your device to computer

Step 3. Check your device model and click "Next" to download the latest version of firmware for your device. If the firmware has been downloaded already, select the package instead.

Download or select firmware

Step 4. After you download or select the firmware, click "Unlock" and enter the required information in the new window. Afterward, simply click "Unlock" to start unlocking your iPad, iPhone, or iPod touch. 

Unlock the device

Step 5. Wait for the tool to reset your device without a passcode.

Wait for the process to complete

And EaseUS MobiUnlock is available on both Mac and Windows, so no matter what computer you use, you can unlock your iPad in a matter of a few seconds.

How to Restore an iPad Unavailable with iTunes or Finder

Follow this step only if you've recently created a backup of your iPad on your computer. Otherwise, you should first backup iPad to PC.

Here's how to restore your iPad using iTunes or the Finder:

Step 1. Open Finder on a Mac or iTunes on a PC.

Step 2. On your iPad, press the volume up and down buttons, and then immediately press the power button to put it into recovery mode.

Step 3. Connect your iPad to your PC or Mac computer.

Step 4. Select your iPad in the iTunes app or the Finder window.

Step 5. Click on "Restore" on the popup box with the message that says, "There was a problem with your "iPad" that requires it to be updated or restored."

Step 6. Allow the backup to be restored on your iPad and for the "iPad Unavailable" status to disappear.

choose Restore option when iTunes displays a popup window

How to Reset iPad Unavailable via Erase iPad

The "Erase iPad" was introduced by Apple in the iPadOS 15.2 and iOS 15.2 update so that users can use this to factory reset their iPad in case they're locked out. (As for iPhone, you can refer to this guide on factory reset iPhone)

Due to security concerns, this option will factory reset your iPad rather than letting you in.

Here's how to use the "Erase iPad" option to reset your iPad:

Step 1. Tap on the "Erase iPad" button on the bottom of the screen.

Step 2. Enter your Apple ID credentials.

Step 3. Tap on the "Erase iPad" option to confirm your decision.

Step 4. Allow some time for the process to be completed.

choose Erase iPad option at the bottom of the iPad screen

Once the factory reset process has been completed, download your backup data from iCloud to restore your iPad to its previous state.

How to Factory Reset Unavailable iPad with iCloud

If you didn't know already, you can sign into your Apple iCloud account on a browser and add or delete media, factory reset devices, send email, and much more.

Here's how to factory reset an iPad using iCloud:

Step 1. Open a browser and enter in the URL bar.

Step 2. Enter your Apple ID credentials to sign in to your iCloud account.

Step 3. Click on "Find My" and select "All devices."

Step 4. From the list, choose your iPad, then select "Erase device."

click on the All Devices option to select your iPad

FAQs on How to Reset Unavailable iPad

If you have further questions about why an iPad shows itself as unavailable and how to reset it, we address a few of your questions here. Check it out!

1. How to unlock an unavailable iPad without iTunes?

You can use EaseUS MobiUnlock or iCloud to do that.

2. How to fix the iPad Unavailable screen without a computer?

You can erase your iPad using the "Erase iPad" option or iCloud and then restore the data.

3. How to fix an iPad that shows iPad Unavailable without time?

The best tool to fix that is by using EaseUS MobiUnlock and then removing the password and accessing it.


If you ask us, we'd recommend you use EaseUS MobiUnlock when your iPad gets stuck in the "iPad Unavailable" screen. You can remove the passcode, FaceID, password, and all types of screen protection methods easily.

So no matter if you're using an iPad without FaceID or with FaceID, with a passcode or a password, you can remove it and get into your iPad in seconds.

Otherwise, you can also follow the other solutions that are mentioned in this article. And we hope we've successfully shown you how to reset your iPad when it was stuck in the "iPad Unavailable" window.

Please share this article with others to help them out as well.

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Updated by Daisy

Daisy is the Senior editor of the writing team for EaseUS. She has been working in EaseUS for over ten years, starting from a technical writer to a team leader of the content group. As a professional author for over 10 years, she writes a lot to help people overcome their tech troubles.

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Written by Myra

Myra joined EaseUS in 2017. As a big fan of Apple products, she mainly focuses on iOS data transfer and iOS troubleshooting tips. Meanwhile, she is expanding her knowledge and skills in other fields like data recovery and disk management. Myra is open-minded and likes both extensive and intensive reading. Other than reading and writing, she is also fond of mobile games and K-pop stars.

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