How to Fix the "Can't Open HEIC Files on Windows" Issue

If you are struggling to open HEIC photos on Windows 10/8/7 or Mac, here are some proven solutions to fix the problem that you cannot open HEIC files on your computer. Now, let us take look at our solutions.

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Sofia Albert

Updated on Feb 27, 2024

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HEIC is a new container format designed for iOS devices to store pictures. Such photos offer high quality but occupy less storage space for your iPhone or iPad. It is great for sharing or opening such photos between different iOS devices. However, you may fail to open such images on Windows or other platforms due to the lack of widespread adoption of the HEIC format. (If you have questions like "why are iPhone photos HEIC," you now know the answer.)

In that case, you may need some third-party tools to view them or directly convert these photos to JPG or PNG and open them again. But there is a problem with using a third-party viewer. You can only view HEIC photos on the computer that has installed this program. If you want to open HEIC photos on most platforms, it's best to convert them to JPG or PNG. 

In this guide, we'll show you some methods to turn HEIC to JPG or PNG, two widely recognized photo formats.

Part 1. How to Turn HEIC to JPG on Windows and Mac

A straightforward way to convert iPhone photo to JPG is to use EaseUS MobiMover, an easy-to-use HEIC to JPG converter that makes converting pictures relatively simple on Windows and Mac. All you need is to drag and drop the photos to this program and click "Convert," and then your images will be converted in no time.

Besides being a converter, this program also serves as a video downloader, video to MP3 converter, WhatsApp manager, and iPhone data transfer. By utilizing these features, you can do things like:

  • Transfer files to or from iPhone/iPad
  • Manage files on iPhone or iPad from a computer
  • Manage WhatsApp messages by backing up
  • Download videos from popular video-sharing websites

You can follow these steps to convert HEIC to JPG with EaseUS MobiMover.

Step 1. Launch EaseUS MobiMover on your PC and click "HEIC to JPG" on the navigation panel.

Open HEIC to JPG feature in EaseUS MobiMover

Step 2. Click "Browse" to select and add one or multiple HEIC photos from your PC. You can also drag and drop to import HEIC photos to EaseUS MobiMover here.

Add HEIC photos to EaseUS MobiMover from PC

Step 3. Click "Convert" or "Start All" to convert HEIC photos to JPG. After the HEIC to JPG conversion completes, you can click "View" button to check the converted JPG photo on your PC.

Click to start convert HEIC photos to JPG

Part 2. How to Change HEIC to JPG or PNG on Mac

For Mac users, you have more options to convert HEIC to JPG or PNG with built-in apps like the Preview app and Photos app. Here're the steps to use each of them to convert your pictures. 

Convert HEIC to JPG Using Preview

Step 1. Open the HEIC file with the Preview app.

Step 2. Click "File" and then "Export."

Step 3. Select "JPG" or "PNG" from the drop-down menu as your target format.

Step 4. Click "Save."

Convert HEIC to JPG with the Preview App

Change HEIC to JPG Using Photos

Step 1. Open the Photos app on your Mac and find the picture you wish to convert.

Step 2. Select the file and click "File" > "Export" > "Export Photo."

Step 3. Choose "JPEG" or "PNG" from the options.

Step 4. Click "Export."

Step 5. Choose a location to place your picture and click "Export." 

Convert HEIC to JPG with the Photos App

Part 3. How to Stop Taking HEIC Photos

If you don't want to face incompatibility issues again, you can have your iPhone camera stop taking HEIC pics by following the following steps. But in that way, the pictures you take may occupy more space on your iPhone. 

Step 1. Go to Settings on your iPhone. 

Step 2. Tap "Camera," and then choose "Format."

Step 3. Slect "Most Compatible."
Change settings of Camera

The Bottom Line

As we introduced earlier, HEIC refers to High-Efficiency Image Format. As the name implies, it is ideal for storing image files. But due to some compatibility issues, such photos might not work well on platforms other than iOS. In that case, you'll need some third-party converters like EaseUS MobiMover to change these HEIC photos to a more widely used photo format like JPG and PNG. 

We hope you've found your way from this guide and successfully opened HEIC on your device. 

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Updated by Sofia Albert

Sofia has been involved with tech ever since she joined the EaseUS editor team in March 2011 and now she is a senior website editor. She is good at solving various iPhone and Android issues, such as iPhone or Android data transfer & recovery.

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