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Unable to Restore WhatsApp Backup from Google Drive on Android

Gloria updated on Aug 02, 2023 | Home > WhatsApp Transfer

Got a new Android phone but are unable to restore WhatsApp backups from Google Drive? No worries! This issue is more common than expected, and there are several reasons that cause this issue.

And in this article, that's what we're going to do! We're going to share why you couldn't restore the WhatsApp backup from Google Drive, how to bypass the error and download the WhatsApp backup, and a lot more. Tips at a glance:

🎗️Problems 💡Fixes
1️⃣A wrong phone number or Google account 🔹Use the correct account and the same phone number on the Android phone to restore WhatsApp data.
2️⃣Lack of storage space 🔹Free up storage space. Lack of iPhone storage also affects the restoring process.
3️⃣Low battery 🔹Charge your phone. If the battery runs out, the process will be interrupted.
4️⃣Poor network 🔹Use 5G or connect to a stable Wi-Fi network.
5️⃣Wrong Google account password 🔹Enter the password correctly.
6️⃣Corrupted chat history 🔹Try the best alternative to Google Drive WhatsApp backup - EaseUS ChatTrans.🔥

To transfer WhatsApp to new phone, continue reading this to find out why you are unable to restore whatsapp backup on Android, as you don't really want to miss this one!

Part 1. Why Can't Restore WhatsApp Backup from Google Drive

There are several reasons why you're unable to download a WhatsApp backup from Google Drive onto your new Android phone. Here are a few of them:


🏷️Using a different Google account or phone number:

If you're using a different number or a Google account, WhatsApp will fail to detect the previous backup and download it.


🏷️Your phone lacks storage space:

If you don't have sufficient space on your phone, WhatsApp will not download the backup.


🏷️Low battery:

If your phone is low on battery, WhatsApp will prevent downloading the backup file.


🏷️Poor network:

If your Android phone is connected to a unstable or poor Wi-Fi network, then you may be stuck on some section during the restoring process.


🏷️Wrong Google account password:

When you enter a wrong Google account password, then you can't sign into the account and access the WhatsApp backup file.


🏷️The chat history is corrupted:

The Google Drive Backup file for WhatsApp has been damaged and you can't restore this file. Or a backup file doesn't exist on the account.

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How to Restore WhatsApp from Backup to Android & iPhone

If you are looking for some approaches to restore WhatsApp from backup, this guide is for you! In this step-by-step instruction, we will specifically show you the steps to restore WhatsApp from local or cloud backup on iPhone and Android.

Restore WhatsApp

Part 2. Tips for WhatsApp Restore from Google Drive Not Working

To properly restore WhatsApp backups from Google Drive, we have a few working solutions that you can try. Check them out below!

1️⃣Use the correct account or phone number

Use the registered phone number to which you connected your WhatsApp and backed up your data. Similarly, sign in to the correct Google account to complete the process successfully.

verify your phone number

2️⃣Free up storage space

If your phone's storage is full, WhatsApp will stop downloading the backup until it has enough storage space to download it. Delete unnecessary files or apps to make some room and retry restoring your WhatsApp backup, and it should work.

free up storage

3️⃣Charge your phone

Charge up your phone to over 50% and try restoring your WhatsApp data again. You should be able to download the backup file after charging your phone sufficiently.

charge phone

4️⃣Use 5G or connect to a stable Wi-Fi network

If your phone supports 5G, enable mobile data and restore WhatsApp data using 5G. However, if it doesn't, in that case connect to a stable Wi-Fi network.

check Wi-Fi

5️⃣Enter the password correctly

If you're restoring an encrypted backup, you'll be prompted to enter the correct passcode/password to unlock it. Enter the correct passcode/password and proceed with restoring the backup from Google Drive. You should now be able to do that successfully.

Once you restone WhatsApp chat on a new phone, you can also recover deleted WhatsApp messages if you find some messages are missing.

Part 3. The Best Alternative to WhatsApp Google Drive Backup/Restore


If all the above solutions fail to restore your WhatsApp backup from Google Drive, you can use EaseUS ChatTrans to restore them successfully (100% working). You can restore and transfer all of your text messages, videos, photos, audio, and a lot more thanks to EaseUS ChatTrans.

Not only can you restore the backup, but you can also transfer WhatsApp from Android to iPhone and from an iPhone to an Android phone without any issues. EaseUS ChatTrans has an easy-to-use interface, so you'll have no problem getting started and restoring all of your WhatsApp data in a jiffy.

Step 1. Connect your device to your computer via a USB cable. Open EaseUS ChatTrans on your computer and select "WhatsApp."

Open EasaeUS ChatTrans and click WhatsApp

Step 2. Click "Restore & View" from the left sidebar menu. Once you confirm the connected device, click "Restore."

 Click Restore and View

Step 3. A pop-up window will pop up and ask if you really want to restore WhatsApp to your device and you just click "Restore" to start.

click Restore to start

Step 4. Wait for the process to complete. Then click "Done" to dismiss it.

click Done to dismiss it

The Bottom Line

WhatsApp is an integral part of our daily lives, and 2.4 billion people use it at least once a month. Realizing the same, WhatsApp lets its users backup all of their messages, videos, photos, and more so they can restore them when upgrading to a new device.

However, sometimes you are unable to restore WhatsApp backups from Google Drive due to various reasons. You can try our above solutions to fix the problem or use EaseUS ChatTrans to successfully restore WhatsApp messages on your new Android phone.

FAQs on How to Migrate WhatsApp from Android to iPhone

Do you have any other questions about why you're unable to restore WhatsApp backups from Google Drive? We answer a few of them below.


1. How do I access WhatsApp backup on Google Drive?

Here's how to access your WhatsApp backups on Google Drive:

  • Open Google Drive.
  • Sign in to your account.
  • Click on Storage in the bottom-left corner.
  • Click Backups in the top-right corner.

2. Can someone know if you are checking their chat window on WhatsApp?

All WhatsApp chats are encrypted, and no one can remotely hack your device and monitor your WhatsApp chats.

3. Can someone read my WhatsApp messages without my phone?

No, nobody can read your WhatsApp messages without your phone.



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