iCloud Drive Not Syncing on Windows PC or Mac? [Solved]

iCloud Drive not syncing documents? iCloud Drive not syncing in Windows 10? iCloud Drive not showing files? iCloud Drive not updating? No worry. Read this blog post and you will know how to fix the issue quickly.

Myra updated on Sep 05, 2023 | Home > iOS & Mac Topics

As you may know, iCloud Drive enables you to keep all your files up to date on all your devices, which even becomes more convenient to use on iPhone/iPad in iOS 11 with the help of the Files App. In a word, if you have turned on iCloud Drive on your Windows PC, Mac, and iOS devices, you can keep all your documents and files on all these devices the same. However, the "iCloud Drive not syncing" issue is frequently reported by iPhone users.

If you are reading this article, you must be one of them. If that's the case, no worry. Here are the fixes you can try to cope with the problem effectively. Read on to get the details.

Tips Description
Check Apple ID & iCloud Settings Ensure you have signed in to iCloud on these devices with the same Apple ID.
Update iOS Use an iOS system repair tool to fix the inner glitches within your iPhone and make the iCloud Drive sync with your computer again.
Check the Internet connection A poor Internet connection will make the syncing process unstable and stop.
Check your iCloud storage If your files don't update to iCloud, you may not have enough iCloud space.
Hard Restart your Mac/iPhone Perform a hard reset on your devices to restart the system.

"iCloud Drive not syncing" is not the only problem you might meet. If you encounter other problems like "iMessage not syncing on your Mac" or other problems, you can go to iOS & Mac Topics to find solutions.

Fixes to iCloud Drive Not Syncing

Looking for ways to unlock your iPhone without a password on your iPhone? Read the article to get what you want.

Fixes to iCloud Drive Not Syncing on Windows 10/Mac/iPhone

Tip 1. Check your Apple ID and iCloud Drive Settings

No matter what your problematic device is, Windows PC, Mac, or iPhone, you'd better make sure you have signed in to iCloud on these devices with the same Apple ID and you have set up iCloud Drive correctly. Follow the tips below to check your iCloud Drive settings.

  • On iPhone in iOS 11: Go to Settings > [your name] > iCloud and scroll down to turn on iCloud Drive.
  • On Windows PC: Open the desktop App, iCloud, to check your iCloud settings, check your Apple ID, and make sure the checkbox next to iCloud Drive is selected. If not, click the checkbox and choose Apply.
  • On Mac: Go to Apple menu > System Preferences > iCloud and then select iCloud Drive.

Tip 2. Update to the latest version of iOS

Is iCloud Drive not syncing on your iPhone? Update your iOS operating system to the latest version, and then check your iCloud Drive documents in the Files App. Go to Settings > General > Software Update and click Install Now if there is a new iOS update available. Actually, it is worth mentioning EaseUS MobiXpert, an expert in iOS system repair. It supports you to update your iOS to the latest iOS 17 beta. If you feel the newer iOS is not as satisfactory as you expect, it enables you to download the operating system to the previous version without jailbreak. Moreover, it is good at fixing iPhone-stuck issues, such as iPhone screen stuck, iPhone stuck on the Apple logo, and iPhone stuck in the recovery/DFU mode.

let's see how to use it to update your iOS system:

Step 1. Open EaseUS MobiXpert on your computer. Select "System Repair."

MobiXpert hompage

Step 2. Then select "iOS Upgrade/Downgrade."

the home page of System Repair

Step 3. Select "iOS/iPadOS Upgrade" option.

select iOS/iPadOS Upgrade

Step 4. Then you will be prompted to connect your iPhone to the computer via a USB cable.

connect your device

Step 5. Confirm your device model and then click "Next" to download the firmware for an upgrade.

download the firmware

Step 6. Once the firmware is verified, click "Upgrade Now" to start.

click Upgrade Now

Step 7. Wait for the process to complete. Then click "Done" to close it.

the process is completed

Tip 3. Check the Internet connection on your Mac/Windows PC/iPhone

If you find the iCloud Drive does not sync or update, check the Internet connection on these devices. A good Internet connection is an essential part of iCloud Drive syncing. If there is something wrong with the network connection on your devices, fixing the network-related problem may solve the "iCloud Drive not syncing" issue. (Is WiFi not working in iOS 11? Learn how to fix it here.)

Tip 4. Check your iCloud storage

With iCloud Drive on, the documents saved in iCloud will be synced to iCloud Drive automatically. If your iCloud Drive is not syncing because the files don't update to iCloud, you'd better check your iCloud storage by going to Settings > [your name] > iCloud > iCloud Storage or Manage Storage. Or you can try to fix the "iPhone not syncing to iCloud" issue following the tips in the article about "iPhone contacts not syncing."

Tip 5. Hard Restart your Mac or iPhone

If iCloud Drive is not syncing on your Mac or iPhone, perform a hard reset on your device to have a try, which may fix the iCloud Syncing issue by restarting the system process.

  • On Mac: Go to Apple Menu > Restart.
  • On iPhone X/8/8 Plus: Quickly press and release the Volume Up button, quickly press and release the Volume Down button and then press and hold the Sleep/Wake button (side button) until you see the Apple logo.


This article provides five tips for you to fix iCloud not syncing on your Windows or Mac computer. You can go through the basic checks first: check the internet, check iCloud storage, and check Apple ID and iCloud Drive settings. If the basic checkings fail to fix the not syncing issue, you can use MobiXpert to update your iOS to the latest version and fix the minor bugs within the iPhone operating system. Or, you can hard reset both your Mac and iPhone.

iCloud Drive Not Syncing on Windows/Mac FAQs

1. How do I restart iCloud sync on Windows?

You can restart your iCloud by bringing up Task Manager.

  • First, right-click the taskbar and click Task Manager.
  • Then, select all iCloud processes, such as iCloud Drive, iCloud Photo Library, and iCloud services.
  • Click End Task, which will restrict all of the iCloud services.

2. How do I get iCloud to sync on my PC?

You have to set up iCloud on an Apple device, Mac, iPad, and iPhone.

  • Download the iCloud app to your Windows PC, and open it.
  • Sign in to the account you use on your other Apple devices.
  • Select iCloud Drive (Also, you can choose Photos, Contacts, Calendars, Bookmarks, and Passwords), and click Apply.

Your default folder to store your files is C:\Users\[user name]\iCloud Drive, but you can change it if you have iCloud for Windows 14.