EaseUS MobiMover

All-in-One iOS Content Manager & Free Video/Audio Downloader

  • An iOS data transfer tool to transfer files to or from iPhone/iPad
  • An iPhone manager to manage files on iPhone/iPad from a computer
  • A free video downloader to download online videos to a computer or iPhone/iPad

How to Fix My Photo Stream Not working in 3 minutes

Myra updated on Nov 30, 2022 to iOS & Mac Topics

My Photo Stream is a really cool function of all the Apple devices: iPad, iPod, iPhone and Mac, and guess what, you can even use this on a Windows PC, as long as it has iCloud. Because of My Photo Stream, you can sync photo from iPhone to iPad or Mac easily. However, this cool thing sometimes may have problems, for example, you can't find My Photo Stream on iOS 10 devices, My Photo Stream on you iPhone or iPad is not working, and My Photo Stream not showing on Mac. All of these problems can be solved within 3 minutes if you follow the guide here.

Where to find My Photo Stream on iOS 10.2 or iOS 10.3 devices?

Don't mention that My Photo Stream not working, sometimes I even have trouble at finding it. My Photo Stream is in Settings>iCloud>Photos if your iPhone or iPad is on iOS 8/9/10.2. But, My Photo Stream in iOS 10.3 or later has been moved to Settings>Name>iCloud>Photos. You can find it there and tap it to open the function.


How to fix My Photo Stream not working?

1.Change the format of your photos

My Photo stream support JPEG, TIFF, PNG and most files of RAW, but NOT Live photos and videos. My Photo Stream will not work if all the photos are Live photos. You could transfer those photos to the computer.

2.Find my Photo Stream in iCloud Photo Library

Apple officially said that when the iCloud Photo Library is on, you can find My Photo Stream on All Photos. It seems that My Photo Stream is not working, but it is, just in a different way. By the way, you may consider to turn off both of them if you don't need to sync photos from iPhone, that would make your iPhone run faster.

3.Log in with the same iCloud account

Make sure that you iPhone, iPad, iPod and Mac are using the same iCloud account. It's impossible to sync the photos from iPhone to iPad or Mac with a different iCloud account.


4.Keep ways from low battery

My Photo Stream will be turned off automatically by itself if the battery is lower than 20%. This is one fixed feature of My Photo Stream, you can't change that. Low battery means My Photo Stream not working.

5.Try better Wi-Fi connection

Please make sure that your devices are well connected to the Internet via Wi-Fi, Wi-Fi is important for both My Photo Stream and iTunes syncing photos from iPhone or any other devices.

6.Don't forget to turn off the Camera

All the syncing job will start after the Camera is off. Hence, if your camera is still on, My Photo Stream would not work for sure.

7.Fix system problems on Mac and Windows PC

Make sure your Mac is on the system OS X Lion 10.7.5 or later. The PC should be on Windows 7 or later and have installed iCloud for Windows correctly. My Photo Stream is not working on the earlier system.




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