How to Fix My Photo Stream Not working in 3 minutes

There might be some problem with using My Photo Stream to sync your photos from iOS 8/9/10 to Mac, don’t worry, within 3 minutes, your problem shall be fixed here.

Myra updated on Apr 25, 2024 | Home > iOS & Mac Topics

My Photo Stream is a really cool function of all Apple devices: iPad, iPod, iPhone, and Mac, and guess what, you can even use this on a Windows PC, as long as it has iCloud. Because of My Photo Stream, you can sync photos from iPhone to iPad or Mac easily. However, this cool thing sometimes may have problems, for example, you can't find My Photo Stream on iOS 10 devices, My Photo Stream on your iPhone or iPad is not working, and My Photo Stream not showing on Mac. All of these problems can be solved within 3 minutes if you follow the guide here.

Tips Effectiveness Difficulty
1️⃣Change the format of your photos It makes Photo Stream work with proper photo formats. Easy
2️⃣Find my Photo Stream in iCloud It is another different way to find your photos. Easy
3️⃣Use the same iCloud account It lets you log in with the same iCloud account. Moderate
4️⃣Check the battery It lets you keep aways from low battery. Moderate
5️⃣Try better Wi-Fi connection It is important for both My Photo Stream and iTunes to sync photos. Easy
6️⃣Turn off the Camera It helps check whether the Camera is off or not. Easy
7️⃣Fix system problems It is a good way to solve the system issues on your devices. Easy

How to fix My Photo Stream not working?

1. Change the format of your photos

My Photo stream supports JPEG, TIFF, PNG and most files of RAW, but NOT Live photos and videos. My Photo Stream will not work if all the photos are Live photos. You could transfer those photos to the computer.

2. Find my Photo Stream in iCloud Photo Library

Apple officially said that when the iCloud Photo Library is on, you can find My Photo Stream on All Photos. It seems that My Photo Stream is not working, but it is, just in a different way. By the way, you may consider turning off both of them if you don't need to sync photos from iPhone, that would make your iPhone run faster.

3. Log in with the same iCloud account

Make sure that you iPhone, iPad, iPod and Mac are using the same iCloud account. It's impossible to sync the photos from iPhone to iPad or Mac with a different iCloud account.


4. Check the battery

My Photo Stream will be turned off automatically by itself if the battery is lower than 20%. This is one fixed feature of My Photo Stream, you can't change that. A low battery means My Photo Stream not working.

5. Try better Wi-Fi connection

Please make sure that your devices are well connected to the Internet via Wi-Fi, Wi-Fi is important for both My Photo Stream and iTunes syncing photos from iPhone or any other devices.

6. Don't forget to turn off the Camera

All the syncing job will start after the Camera is off. Hence, if your camera is still on, My Photo Stream will not work for sure.

7. Fix system problems

Make sure your Mac is on the system OS X Lion 10.7.5 or later. The PC should be on Windows 7 or later and have installed iCloud for Windows correctly. My Photo Stream is not working on the earlier system.


If you fix some issues with the operating system on your iPhone and iPad, it is recommended that you use a professional and comprehensive iPhone tool -- EaseUS MobiXpert to do so. It can solve all kinds of iOS problems. After repair, your device will be updated to the latest version. A new system will improve some problems in the old version so that you can solve these problems more quickly.

Now, download EaseUS MobiXpert on your computer and try to fix iOS system problems without error.

Step 1. Launch EaseUS MobiXpert on your computer, choose "System Repair" from the Home page.

MobiXpert hompage

Step 2.  Then, choose "iOS/iPadOS System Repair" from the new screen.

ios system repair

Step 3. Connect your iPhone or iPad to the computer and choose "Standard Repair." If you want a thorough repair, you can choose "Deep Repair."

select repair mode

Step 4. Confirm your device model and click "Next" to move on. Then, EaseUS MobiXpert will download a firmware for you, which will take a while. If you have installed a firmware before using this software, you can directly click "Verify" to continue.

verify firmware

Step 5. Then, click "Repair Now" to start the repair process. After the repair completes, you can check your device and restart it for use. 

erpair complete

Where to find My Photo Stream on iOS 10.2 or iOS 10.3 devices?

Don't mention that My Photo Stream not working, sometimes I even have trouble at finding it. My Photo Stream is in Settings>iCloud>Photos if your iPhone or iPad is on iOS 8/9/10.2. But, My Photo Stream in iOS 10.3 or later has been moved to Settings>Name>iCloud>Photos. You can find it there and tap it to open the function.