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[Quick Fix]YouTube Not Working/Playing on iPhone/iPad in iOS 11? Solutions Here!

Myra updated on Nov 30, 2022 to iOS & Mac Topics

Applies To: iPhone XS/XS Max/XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPad Air, iPad Mini (in iOS 11 or earlier)

Watching YouTube videos on your iPhone or iPad is quite convenient and enjoyable. But many iPhone/iPad users have found that YouTube videos won't play on iPhone/iPad sometimes. For example, some users reported that YouTube is not working on iPhone/iPad in Safari or Google Chrome, while others complained that YouTube is not working on iPhone/iPad in iOS 11. No matter what kind of situation you are in, you can go on reading this article to learn how to cope with the problems with the potential solutions introduced. For fixes to other common iPhone/iPad problems, go to iOS & Mac Topics to find what you need.

Fixes to YouTube Not Playing/Working on iPhone/iPad in iOS 11

Part 1: YouTube Won't Play on iPhone/iPad

If YouTube videos won't play on your iPhone in Safari or in YouTube App, follow the tips in this part to fix the issue.

Tip 1: Reset Network Settings

In most of the cases, a poor network connection is the cause of the "YouTube won't play on iPhone/iPad" issue. You can simply turn off your WiFi network connection and then turn it on again or reset network settings on your iOS device by going to Settings > General > Reset and clicking Reset Network Settings. Don't worry, resetting network settings won't erase your iPhone. Instead, it just deletes all settings related to the network.

Tip 2: Turn off Bluetooth

This is an effective tip to try when YouTube is not playing on your iPhone/iPad in Safari or other browsers. On iPhone/iPad in iOS 11, swipe up from the bottom of your screen to open Control Center and then click the Bluetooth icon to turn it off.

Tip 3: Clear YouTube App/Safari cache

No matter YouTube won't play on your iPhone/iPad in Safari or in YouTube App, you can clear your App cache to have a try.

How to clear Safari cache:

  • Go to Settings > Safari and click Clear History and Website Data. By doing so, you can delete your Safari history, cache, and cookies all at once.

How to clear YouTube cache:

  • Open YouTube App on your iPhone/iPad in iOS 11.
  • Click the Menu option in the top left corner of your iPhone screen and then tap on the gear icon.
  • Choose one of the options under Privacy to delete YouTube data according to your needs.

Part 2: YouTube Not Working on iPhone/iPad in iOS 11

While if YouTube is not working on your iPhone X, iPhone 8 or iPad in iOS 11, for example, YouTube quits unexpectedly on your device, follow the solutions in this part to have a try.

Tip 1: Update YouTube to its latest version

One possible cause of the "YouTube not working on iPhone/iPad" issue is the incompatibility between the iOS operating system and the App. You can go to App Store and YouTube and check its system requirement. Don't hesitate to update YouTube if there is a new version available.

Tip 2: Update iOS to the latest version

If your current iOS operating system can't meet the system requirement of YouTube, you'd better go to Settings > General > Software Update to install the latest version of iOS on your iPhone/iPad.

Tip 3: Restart your iPhone/iPad

Where there is an iPhone problem, there is a restart. As in solving other iPhone problems, restarting iPhone/iPad is a simple but useful tip you can try. If you are using an iPhone X, the way to turn off iPhone X is slightly different from turning off other devices. If you don't know how to make it, read the related article to help you out.

Tip 4: Free up your iPhone/iPad space

If you get a full storage on your iPhone/iPad and don't have enough internal memory left, YouTube may quit unexpectedly on your device. There are several simple tips you can try to get more space on your iOS device. For more detailed and complete tips, go to the article about how to free up iPhone/iPad space instead.

  • Remove unwanted photos from your iPhone/iPad.
  • Delete songs that you don't like anymore from your device.
  • Uninstall the Apps you don't use on your iPhone/iPad.



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