When you take a screenshot on iPhone or iPad in iOS 11, a thumbnail preview will occur in the lower-right corner. When you tap it, it will appear in the corner of the screen and enables you to share the screenshot with others or edit by adding text, signature, and magnifier. iOS 11 screenshot preview brings a lot of convenience, and you will find it is unaccustomed if the iPhone screenshot thumbnail preview is not working. Then, how to fix the screenshot thumbnail preview not working in iOS 11 on iPhone or iPad? Read on to get answers.
Screenshot preview in iOS 11 provides you quick access to edit and share the screenshot info as an image. If it doesn't work normally, follow the tips below to troubleshoot easily.
|Restart your iPhone or iPad||Restarting an iPhone is a good old trick to fix many minor issues.|
|Force restart iPhone or iPad||When a normal restart is now working, try a force restart.|
|Update to the latest iOS version||If your problem is caused by bugs in the operating system, an update will fix it.|
|Restore your iPhone/iPad||Restore iPhone with iTunes backup. You need to download iTunes and back up your device first.|
|Put iPhone into recovery mode||Enter recovery mode and reset your iPhone again to fix iOS 11 screenshot thumbnail not working.|
The iDevice restarting can effectively fix many small issues, like iOS 11 screen recording not working, live wallpaper not working, Apps can't download, etc.
Restart iPhone X
Restart iPhone 8/7/6 and iPad
If your iPhone 8 keeps freezing, or your iPad can't work properly, you are afraid of needing a device hard reset, which isn't the same as a normal restart.
Force restart iPhone 8/8 Plus/X
Force restart iPhone 7/7 Plus
Force restart iPhone 6, 6S, and earlier, and iPad
After you've force restarted your iPhone/iPad, try and check if the screenshot has been fixed. If not, go on with deeper-level solutions.
Each iOS update will fix the bugs in the previous version. For some devices, the screenshot thumbnail preview not working in iOS 11 may be caused by system bugs. You can go to Settings > General > Software Update > check if there is a new update available. If yes, download and install the latest iOS version.
Sometimes, you may encounter an iOS update getting stuck or your iPhone taking forever to update. There is a tool called EaseUS MobiXpert, which will update your device more stably and avoid possible interruptions and errors. You can choose to update to the latest iOS or another version you'd like to upgrade to. Moreover, it supports downgrading your iPhone to the previous version! Follow the steps below to have a better experience in updating your iPhone:
Step 1. Open EaseUS MobiXpert on your computer. Select "System Repair."
Step 2. Then select "iOS Upgrade/Downgrade."
Step 3. Select "iOS/iPadOS Upgrade" option.
Step 4. Then you will be prompted to connect your iPhone to the computer via a USB cable.
Step 5. Confirm your device model and then click "Next" to download the firmware for an upgrade.
Step 6. Once the firmware is verified, click "Upgrade Now" to start.
Step 7. Wait for the process to complete. Then click "Done" to close it.
If the iOS 11 screenshot thumbnail preview is still not working correctly, please continue to restore iPhone with iTunes backup.
Step 1. Connect your iPhone/iPad to your computer via a USB cable.
Step 2. Launch iTunes and click on the device icon in the upper left corner of iTunes.
Step 3. Click Restore Backup. When the option appears, choose the latest iTunes backup and click Restore. If you have encrypted the iTunes backup, you need to enter the password to unlock the iPhone backup.
If iTunes doesn't recognize your device when you try to restore your iPhone from iTunes backup, you might need to use recovery mode and reset your iPhone again to fix iOS 11 screenshot thumbnail not working problem. This is also the deepest type of restoration you can try.
Step 1. Connect your device to your computer and open iTunes. Please make sure your iTunes is the latest version.
Step 2. Force restart your device by using the method in Tip 2. But don't release the buttons when you see the Apple logo. Wait until the connect to iTunes screen appears.
Step 3. When you see the option to Restore or Update, choose Update. iTunes will try to reinstall the latest iOS to your device without erasing your data. Wait patiently when iTunes is downloading the software for your device. If the process takes more than 15 minutes and your device exits the connect to iTunes screen, repeat the device force restart.
Step 4. After the update process has finished, reset your iPhone again and check whether the screenshot preview works properly or not.
This article offers five solutions to fix screenshot previews not working on iOS 11.
EaseUS MobiXpert can update/downgrade your iDevices without losing data. Also, it helps to repair the system issues when other methods don't work. If you prefer a stable update or want to fix your current issue without going to the Apple Service Center, try EaseUS MobiXpert.
Read the following questions and answers to learn more related to the problem of screenshot preview not working.
Apple has not created a button to turn on/off screenshot preview. Whenever you take a screenshot, the preview will appear in the lower-left corner of your device. And you can swipe left on the preview to make it disappear.
There is a possibility that your screenshot is not working because you are not using the right trick. The method to take a screenshot on iPhone varies due to different iPhone models.