[Fixed] 5 Ways to Solve Safari not Working on iPhone Problem

Your Safari doesn't work suddenly or after an upgrade? Don't worry, in this article, you will know 5 simple ways to solve this problem and you can back up all your iPhone data before you upgrade to new iOS version to prevent important data loss with EaseUS MobiMover Free.

Myra updated on Sep 05, 2023 | Home > iOS & Mac Topics

“Hi, there, recently I upgraded my iPhone 7 to iOS 11, then I found that I can't use safari on my iPhone. I can't figure out what happened, can anyone help?”

We've heard many iOS users about that they can't use Safari or other apps after they upgrade their iOS system. This may be a bug or caused by the wrong operation during an upgrade process. While don't need to worry, normally after some simple adjustment and checking, you will fix this little problem.

How to fix Safari not working on iPhone problem

Now let's see how to use these methods to fix the Safari not working:

1. Change the iPhone connected network

The first thing you can do is to change your network. Because the network you usually use may suddenly occur with the unknown problems which lead your safari can't work.
Just go to Settings > Wi-Fi > Turn off your Wi-Fi then turn on again, or choose another network, after connecting check whether your safari can be used or not. If your iPhone is connecting with cellular, you can turn off your Cellular Data to connect to Wi-Fi. Under the cellular connected condition, it can't be ruled out the problem of your carrier.

2. Reset network settings

If your safari doesn't work, it may be the problem of wrong network settings.
Go to Settings > General > Reset > Reset Network Settings.

Tip: This method will erase all your Wi-Fi login information. After resetting the network settings, don't forget to enter your password to log in your Wi-Fi again.

3. Clear safari cache, cookies, and history

If it is very slow to search in Safari, then you may need to clear your safari cache, cookies or history, which are the common reason to slow down internet speed.
Just go to Settings > Safari > Scroll down to tap Clear History and Website Data. But please notice that you will lose all your browsing history, login information and customized data stored in safari.

4. Restart your iPhone

After you upgrade your iOS system, you can restart your iPhone to release all your processes and then open your safari, it may work again.

5. Fix Safari not working with EaseUS MobiXpert

If the previous 5 common ways can't solve the problem, then you might want to try a third-party iOS repair software - EaseUS MobiXpert. With this reliable iOS repair tool, you can fix Safari not working on iPhone due to some iOS system failure. Click the button below to free download it now!

Note: It is suggested to try the "Standard Repair" option first. And if the operating system is severely damaged and the "Standard Repair" function doesn't work at all, then you are expected to try the "Deep Repair" feature.

Step 1. Launch EaseUS MobiXpert on your computer, choose "System Repair" from the Home page.

MobiXpert hompage

Step 2.  Then, choose "iOS/iPadOS System Repair" from the new screen.

ios system repair

Step 3. Connect your iPhone or iPad to the computer and choose "Standard Repair." If you want a thorough repair, you can choose "Deep Repair."

select repair mode

Step 4. Confirm your device model and click "Next" to move on. Then, EaseUS MobiXpert will download a firmware for you, which will take a while. If you have installed a firmware before using this software, you can directly click "Verify" to continue.

verify firmware

Step 5. Then, click "Repair Now" to start the repair process. After the repair completes, you can check your device and restart it for use. 

erpair complete

Backup your iPhone data with iPhone data transfer software

It is easy to lose data after your upgrade your Phone to a new iOS version, so we suggest you do a backup of your important files before you do upgrade. With EaseUS MobiMover Free you can easily back up your iPhone data to computer and then transfer them back to your phone.

As the first totally free iPhone transfer software in the world, EaseUS MobiMover Free not only can back up your iPhone/iPad but also share files between iOS devices and sync computer data to your iPhone/iPad for absolutely free. The brand new iPhone 8/8 Plus/X and other iPhones with iOS 11 are perfectly supported.

If you want to know how to transfer files back to your iPhone from computer, you can check the complete tutorial and the other way of transfer.


In this post, I've shared with you how to fix Safari not working on iPhone in five ways and I also added an iPhone data transfer software for iPhone backup as a bonus tip. If you're nor sure about the exact problem happened on your iPhone, you can try EaseUS MobiXpert to repair the iOS glitch.