Why did my iPhone screen go black and won't turn on?

Best Answered by

Myra· Answered on Nov 06, 2024

There are several potential reasons why the iPhone has a black screen and does not turn on. Here are the most common causes:

1️⃣Hardware Issues: Physical damage from drops or internal malfunctions can disrupt the connection between the screen and the motherboard, leading to a black screen. This could also include battery problems or damaged components.

2️⃣Software Issues: Problems such as app compatibility, firmware update failures, or bugs in the iOS can cause the screen to go black while the phone remains operational (e.g., you can hear notifications).

3️⃣Drained Battery: A completely drained battery can also result in a black screen. If the phone is unresponsive, it may simply need to be charged.

Troubleshooting Steps

🔋Charge Your iPhone: Connect your iPhone to a charger using the original cable and adapter. Leave it plugged in for at least 15-30 minutes before attempting to turn it on.

🔁Force Restart Your iPhone: Quickly press and release the Volume Up button, then the Volume Down button, and finally, press and hold the Side button until the Apple logo appears.

⚙️Check for Software Issues: If the phone seems operational (you can hear notifications), it may be a software issue. Try to identify any recently installed apps that could be causing the problem. You can force quit apps by accessing the app switcher and swiping them away.

🧑‍💻Recovery Mode: If the above steps do not work, you may need to put your iPhone in recovery mode and restore it using a computer. This process can resolve software-related issues but will erase all data on the device.

If these troubleshooting steps do not resolve the issue, it may be necessary to contact Apple Support or visit an authorized service provider for further assistance.

Bonus Tip: Back Up Your iPhone Regularly

It is important to develop a habit of regularly backing up your iPhone, which will prevent you from accidental data loss. EaseUS MobiMover is your best iPhone manager. With it, you can back up your iPhone without iCloud in one click, including essential data, such as photos, videos, contacts, messages, etc.