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Snapchat Notifications Not Working? How to Fix it [2023 Update]

Gorilla updated on Feb 07, 2023 | Home > iOS & Mac Topics


Part 1. Snapchat Notifications Not Working

Snapchat notifications are essentially important to stay on top of new messages on the app. So if your Snapchat notifications don't work and you cannot receive any messages from the app, there must be something wrong with your app.

Perhaps the settings of your phone or the Snapchat app are misconfigured, resulting in this problem. Or there are other factors leading to the problem. Now we will give several ways to fix the Snapchat notifications not working problem.

Part 2. Fix Snapchat Notifications Not Working by Checking Settings

To find out why is snapchat not working, the first step we need to make sure of is the Settings, including Internet connection, Snapchat settings, and phone settings. Now we will check them all one by one carefully.

Way 1. Check Your Internet Connection

If your network is unconnected and you are not aware of it, you would not receive any notifications and messages. At this point, you need to check your Wi-Fi is connected stably. If it's not available or unstable, you can disconnect it and then connect again, or try another Internet.

Way 2. Check Your Snapchat Notifications Are Enabled

Once you make sure your network is accessible and normal, then check whether you turn on all the sliders of the various notifications, such as the sliders of Bitmojis in Notifications, Stories from Friends, Mentions and other notifications.

To turn on the Snapchat Notifications:

Step 1. Start the Snapchat app.

Step 2. Tap your account icon at the top left.

Step 3. Tap Settings at the top right.

Step 4. Then tap Notifications.

Step 5. Turn on the toggles of the notifications you want to receive.

Turn on the notifications

Way 3. Check Your Phone Notifications Are Enabled

If your Snapchat is not working, you also have to make sure you have enabled the phone notifications for the Snapchat app, except for the internal settings of the app.

To turn on the phone notifications for the Snapchat app:

Step 1. Go to Settings on your phone.

Step 2. Tap Snapchat. This will come to the Notification screen.

Step 3. Toggle the slider of Allow Notifications to the right to enable the Snapchat app notifications.

Way 4. Check Your Phone Isn't in Do Not Disturb Mode

If your phone is in Do Not Disturb mode, it means that you could never receive any messages or notifications from others. However, It is easily overlooked if your phone is in Do Not Disturb mode. So check your phone's mode with the following steps.

Do Not Disturb mode

Step 1. Swipe down from the top of the screen.

Step 2. Look for the Do not disturb shortcut button.

Step 3. If it's enabled, tap it to turn it off.

Part 3. Fix Snapchat Notifications Not Working by a Fresh Start

Once you perform troubleshooting for the content of Part 1, and the problem of Snapchat notifications not working is still outstanding, then we will try some reset solutions. In this section, we will fix the problem from three aspects: Snapchat login, Snapchat reinstallation, and the phone restart.

Now let's look at the first way - log out and log back in.

Way 1. Log out and Log back in

The Snapchat notification cannot also work as usual if some unknown bugs happen to your account when it's running. We don't need to find the issue. We just log out and log back in to see whether the issue is addressed.

To log out and log back in:

Step 1. Open the Snapchat app.

Step 2. Tap your account at the top of the screen.

Step 3. Then tap Settings and scroll to the bottom of the screen.

Step 4. Tap Log Out. Select OK to confirm the logout.

Step 5. At last, log back into the Snapchat app.

Way 2. Update Your Snapchat App

If your Snapchat app is outdated for a few years or some unknown failure has happened to your app, it may also lead to the problem of Snapchat notifications not working. In this case, we can uninstall or delete our Snapchat app from our Android or iPhone, and install the latest version of the app from the app store.

To update to the latest version of the Snapchat app, there's a slight difference between Android and iPhone. For how to delete apps on iPhone, you can refer to here for solutions.

As for the uninstallation of apps on Android, it's quite easy:

Step 1. Press and hold the app icon on the home screen until a panel including the uninstallation option pops up.

Step 2. Then click Uninstall to delete your outdated app.

Step 3. Then download and install the latest version of the app to your phone.

Way 3. Restart Your Phone

If all of the methods mentioned above cannot address the issue of Snapchat notifications not working, we have a final "silver bullet" - restarting your phone. As we all know, restarting can solve most of the failures that happen on our phones. Perhaps it would be a preferable course of action.


A lot of variables could result in the Snapchat notifications not working. It takes some patience to find it out. In addition to the seven methods, you can also try to clear the app's cache to free up some storage. This method is not as good and effective as the seven methods above, but it's still worth a shot.

FAQs on Snapchat Notifications Not Working

Whatever you want to know about Snapchat notifications not working, the Frequently Asked Questions section has got you covered! Follow us to solve more problems!

1. How to Turn On Story Notifications for a Friend?

  • On the Friends screen, tap and hold on to the friend you want to receive Story notifications for.
  • Tap More.
  • Turn on the toggle of the Story Notifications.

2. Why do I only get some Snapchat notifications?

This could be because you didn't enable all the notifications, but only some of them instead. You can open your Snapchat app on your device. Then click on the Profile icon > Settings > Notifications. Make sure that all the notifications are enabled.

3. What to do if my Snapchat notification sound doesn't work on my iPhone?

Snapchat sound might stop working if the sound notification is not enabled. Go to Settings > Notifications > Snapchat > Toggle on the slider of Sounds. In addition, check your iPhone is in Silent mode. If so, switch it to Ring mode.



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