Why is My New iPhone Not Downloading Messages from iCloud?

My new iPhone 15 arrived yesterday. I used my iCloud backup to set up the new iPhone, and everything is updated. All appears to be well with the exception of one item: my iMessages. Why is my new iPhone not downloading messages from iCloud?

Best Answered by

Sofia Albert· Answered on Apr 01, 2024

There may be many reasons why iPhone cannot download information from iCloud, such as network problems and insufficient iCloud storage space. There are many possible reasons listed below:

  • Internet problem: Make sure your iPhone is connected to a stable and fast Wi-Fi network.
  • Insufficient iCloud storage space: Check if iCloud storage is full. If it's full, you'll need to clear out some unnecessary files or buy more storage space.
  • Insufficient local storage space: Please check and clean up unnecessary files or apps to free up space.
  • Software issues: Try restarting your iPhone, sometimes a simple restart can resolve temporary software issues. Make sure your iPhone and iOS are up to date. Go to Settings > General > Software Update to check and update.
  • iCloud setting issues: Make sure your Apple ID is logged in correctly and iMessage and FaceTime are turned on.
  • Sync issues: Turn on iCloud sync manually.
  • Account issues: Re-verify your account information.

As you can see, there are possibly many reasons causing messages not downloading from iCloud. You can first try simple tips like restarting your iPhone to see if it works. My preferred suggestion is to use a reliable transfer tool, such as EaseUS MobiMover. It can help you sync all messages from one iPhone to another without any data loss. If you are hurried to get your messages on your iPhone, you can download EaseUS MobiMover and follow the steps below.

Step 1. Launch EaseUS MobiMover and connect your devices to the computer.

Step 2. Choose the "Phone to Phone" transfer mode.

Step 3. Click the data type you want to transfer.

Step 4. Click "Transfer" to start moving data from iPhone to iPhone.

Related Article: How to Fix iCloud Messages Not Syncing on iPhone

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