Why Isn't My New iPhone Syncing My Old Messages?

I got a new iPhone 15 and want to sync messages from my old iPhone to the new iPhone. Why isn't my new iPhone syncing my old messages? Can you give me some suggestions?

Best Answered by

Sofia Albert· Answered on Apr 01, 2024

If your new iPhone doesn't sync your old messages, there may be some problems with the Message app, iPhone, or iOS system. Let's check them one by one.

  • Internet problem: Make sure your new iPhone is connected to a stable and fast network.
  • iCloud backup and sync issues: Make sure the information on your old iPhone has been backed up to iCloud. Make sure the backup option for Messages or iMessage is turned on.
  • Storage space issues: Insufficient local storage space on your new iPhone can also cause sync issues. Check and clean up unnecessary files or apps to free up space.
  • System version and compatibility: Update the new iPhone and the old iPhone to the latest system version.
  • Account setup issues: Check whether the new iPhone and the old iPhone are logged in with the same Apple ID.
  • Hardware or software failure: Check if the new iPhone suffers unexpected situations such as being dropped or soaked in water; Try restarting your new iPhone or resetting network settings to see if that solves the problem.

If you use iCloud to sync your messages to your new iPhone, there may be some issues causing the new iPhone not to sync old messages. It is recommended to use a professional transfer tool to help you do this. EaseUS MobiMover is the best iCloud alternative to help you transfer messages from one iPhone to another. It is designated for data transfer, backup, and management for iPhone/iPad/Android/computer. The transfer process is fast and easy to operate. Download EaseUS MobiMover and follow the steps to move messages from one iPhone to another.

Step 1. Launch EaseUS MobiMover and connect your devices to the computer.

Step 2. Choose the "Phone to Phone" transfer mode.

Step 3. Click the data type you want to transfer.

Step 4. Click "Transfer" to start moving data from iPhone to iPhone.

If none of the above methods solve the problem, you can contact Apple's official support for more professional help. You can apply EaseUS MobiMover to transfer data to your new iPhone without any hassle.

Related Article: Why Are My Messages Not Transferring to New iPhone 15

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