Nowadays, people like you use iPhones to get connected with work, friends, family, and even the world. When your iPhone suddenly freezes, much of your life does too.
A frozen iPhone won't respond to your interactions. The display of a frozen iPhone remains fully inactive and the physical buttons stop working. Sometimes, a frozen iPhone screen only responds intermittently or registers touches in the wrong places.
Don't worry. This article will walk you through how to fix a frozen iPhone. The 5 methods include simple solutions, such as a force restart and quitting apps, and advanced tactics, such as recovery mode and factory reset.
Read on to know how to unfreeze your iPhone.
If your iPhone is suddenly freezing and not responding to touch or button presses, the main reasons for a frozen iPhone screen usually are:
When your iPhone is frozen, either the Home screen or an app screen is stuck, the advice and instructions in this article can apply. In addition, no matter what the model of your iPhone is, be it older iPhones with a physical Home button like iPhone 6/6s, or newer iPhones with FaceID like iPhone x and iPhone 14, you can fix a frozen iPhone by following this guide.
If your iPhone is not responding to touch, it is time to force quit the app causing the trouble.
How to force quit an app on iPhone:
For iPhones with Face ID: Swipe up from the bottom edge and then swipe up on the app to throw it away.
For iPhones with the Home button: Double-click the Home button and then swipe up on the app to throw it away.
After identifying the glitchy app, you should uninstall the app immediately to prevent your iPhone from getting frozen again.
We assume you have done a restart, but the iPhone screen is frozen and can't turn off. A force restart of a device clears out temporary memory and gives your device a power cycle. It can fix a frozen screen on iPhone without data loss.
For an iPhone running iOS 16 or above:
Step 1. Press and quickly release the volume up button.
Step 2. Press and quickly release the volume down button.
Step 3. Press and hold the Lock button for at least 5 seconds.
Step 4. When the Apple logo appears, release the Lock button.
For an iPhone running iOS 15 or earlier:
Step 1. Press and hold the Lock button and the volume down or the Home button at the same time for at least 5 seconds.
Step 2. When the Apple logo appears, release both buttons.
iPhone won't turn off even with a hard reset? You need to take some drastic solutions.
This method is practical only when you have a low battery on your iPhone. You can wait until the battery is depleted and shuts itself down. Then you can plug your iPhone back into power charge.
The drained battery gives your iPhone device a power cycle and makes your phone start from scratch. Your iPhone should turn on automatically and the frozen screen should be gone.
If the above solutions make no difference, try to start your Apple iPhone in recovery mode to update the operating system.
How to update iPhone on Mac or PC:
Step 1. Connect your iPhone to your Mac or PC with a USB charging cable.
Step 2. Depending on your computer and OS version, follow the steps below:
On a Mac running macOS 10.15 Catalina or above:
On a Mac running macOS 10.14 Mojave or older or Windows PC:
If updating the iOS doesn't solve the frozen iPhone issue, the last resort is to factory reset your device.
Factory resetting will wipe all your personal data and restore your iPhone to its factory defaults, so it is important to back up your iPhone first. If you have synced your device with iCloud, you will be able to restore your phone when logged into the same Apple ID after a factory reset.
How to use a computer to restore your iPhone to factory settings:
On a Mac running macOS 10.15 Catalina or above:
On a Mac running macOS 10.14 Mojave or older or Windows PC:
After a factory reset, you need to restart your iPhone and hopefully, your iPhone is working and stay active from then on.
Read the FAQ below to find out more about the frozen screen on iPhone.
A non-responsive iPhone with a frozen screen is useless. If you don't want to disconnect from your work or social life, it is wise to learn how to prevent your iPhone from getting stuck again.
Here is some general advice:
1. What to do when iPhone is freezing and not responding?
You can force restart an iPhone to unfreeze the screen:
On iOS 16 or above, press and quickly release the volume up button, and then the volume down button, and press and hold the lock button until your iPhone shuts down and turns on.
On iOS 15 or below, press and hold the lock button or the volume down button (or the Home button on iPhone 6s or older) until your iPhone shuts down and turns on.
2. What causes a frozen screen on iPhone?
iPhone freezes due to four main reasons: outdated iOS, low available storage space, too many opened apps, and problematic apps.
Electronics inevitably encounter problems. iPhone is no exception. Whether the app is not cooperating, the iOS is outdated, or the device is running out of memory or capacity, the methods in this guide should help you fix iPhone frozen screen.
If you have tried out all methods and tips and still have no difference, you should talk to an Apple expert for assistance.
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