EaseUS MobiMover

All-in-One iOS Content Manager & Free Video/Audio Downloader

  • An iOS data transfer tool to transfer files to or from iPhone/iPad
  • An iPhone manager to manage files on iPhone/iPad from a computer
  • A free video downloader to download online videos to a computer or iPhone/iPad

How to Fix iOS 11 Voicemail/Visual Voicemail Not Working on iPhone 6/6S/7/7 Plus

sofia albert
Sofia Albert updated on Dec 01, 2022 | Home > iOS & Mac Topics

After updating to iOS 11, some users have found the voicemail or visual voicemail not working on iPhone 6/6S/7/7 Plus. General speaking, the iPhone voicemail not working is most likely caused by a bad network connection to carrier or voicemail settings. Therefore, when you encounter this problem, you can preliminary fix it from two aspects: one is checking the network settings & connection to the carrier and the other is checking the voicemail settings. If you make sure there is no issue but the iOS 11 voicemail/visual voicemail still doesn't work well, follow the methods below to troubleshooting.

How to fix iOS 11 voicemail/visual voicemail not working

Here below, we have collected all the possible solutions to fix the voicemail/visual voicemail not working in iOS 11 on iPhone 6, 6S, 6S Plus, 7 and 7 Plus. Hope they can be helpful.

Tip 1. Check network connection

If the network isn't stable and poor, the voicemail may not work well. Therefore, go to check the Wi-Fi and cellular network works or not.

Tip 2. Turn on/off Airplane Mode

The voicemail/visual voicemail not working in iOS 11 may be caused by dysfunctional network, thus, turning on and off the Airplane Mode is worth trying.

Go to "Settings" > Turn on "Airplane Mode" > Turn it off about 20 seconds.

Tip 3. Reset Network Settings

Resetting networking to factory settings can fix the issue caused by network errors and this won't erase the contents and other settings on your iPhone.

Go to "Settings" > "General" > "Reset" > "Reset Network Settings". After this, you need to enter the password again if you want to join the Wi-Fi.

reset network settings

Tip 4. Force restart your iPhone

You can try to restart your iPhone by pressing and holding the Wake button at first to check the matter is settled or not. If not, you need to hard restart your iPhone.

For iPhone 6 and former: press and hold down the Home button and the Power button together until the Apple logo appears.

For iPhone 7 and 7 Plus: press the Home button and the Volume Down button until you see the Apple logo.

Although this problem hardly happens on the latest iPhone 8/8 Plus/X at present, if you have met, you can check the tips on how to force restart iPhone 8/8 Plus/X.

Tip 5. Update Carrier

If there is an available carrier update on your iPhone, you can do it to fix the problem caused by a network connection. And some users said that carrier update worked for iOS 11 voicemail not working issue.

Go to "Settings" > "General" > "About" > "Network". If there is a pop-up window saying a new update is available, tap it.

update network carrier

Tip 6. Update to the latest version

If the voicemail not working in iOS 11 is caused by new system bugs, updating to the latest version may solve the problem.

Go to "Settings" > "General" > "Software Update". If there is a new iOS version available, download and install it on your iPhone.

Tip 7. Downgrade iOS 11 to iOS 10.3.3

If none of the methods above can fix the problem, the final way you can consider is to downgrade iOS 11 to iOS 10.

Besides, the downgrading failure will cause permanent data loss if you haven't made an iPhone backup. Therefore, you must back up and transfer the whole files on your iPhone 6 or 7 to the PC or laptop to keep data safe by using a free iPhone data transfer software - EaseUS MobiMover Free highly recommended here. With MobiMover Free, you are able to transfer contacts, messages, notes, calendars, voice mails, books, Safari bookmarks & history, photos, videos, and audios from iPhone to the computer with one-click. What's more, after you have downgrade to iOS 10, you can use MobiMover Free to get back the exported files to your iPhone again. Now, download and try it now.



4.5 out of 5 stars, based on 10 votes

  • What’s also important is that our own analyses, as well as numerous customer reviews of EaseUS MobiMover, show that this software is reliable, user-friendly, and an efficient option for managing your data between devices.

    Read More
  • EaseUs MobiMover solves this problem as it allows you to transfer data from an iPhone to a Mac, Mac to an iPhone, or from one iPhone to another iPhone fast.

    Read More
  • EaseUS MobiMover is a program that allows you to share files between your iOS device and your PC in an easy manner. This is very useful, since both operative systems are not compatible.

    Read More
  • EaseUS MobiMover for Mac and PC is a powerful tool for transferring data from your Apple mobile device to your computer, managing the variety of files that you create, and moving those huge videos quickly.

    Read More