- Company
- About
- Partner
- My Account
- Support
- Support Center
- Download
- Chat Support
- Pre-Sales Inquiry
- Premium Service
Hi! I got my new iPhone 14 delivered yesterday. At first, I tried a phone-to-phone transfer, but even after an hour, it was still stuck on the preparing to transfer screen. So, I tried an iCloud transfer instead, but it's still stuck like this. Has anyone else had this issue?
Myra· Answered on Jul 29, 2024
If your iPhone 14 is stuck on "Preparing to transfer" while trying to transfer data from an old device, there are a few possible reasons and solutions you can try:
1️⃣Check your internet connection: Weak or interrupted internet connectivity can cause the transfer process to stall. Ensure your iPhone has a stable internet connection to communicate with iCloud or the device from which you are transferring data.
2️⃣Restart both devices: Try restarting your old iPhone and iPhone 14 to see if that resolves the issue. Sometimes, a simple reboot can fix temporary glitches during the transfer process.
3️⃣Update software: Ensure that both iPhones have the latest version of iOS installed. Outdated software can sometimes cause issues during data transfer.
4️⃣Reset network settings: If the issue persists, you can try resetting the network settings on your iPhone 14 by going to Settings > General > Reset > Reset Network Settings. This will reset all network-related settings and may help resolve network connectivity issues.
5️⃣Contact Apple Support: If none of the above solutions work, you may need to contact Apple Support for further assistance. They can provide personalized troubleshooting steps or help you with the transfer process.
It's essential to be patient during the data transfer process and follow the recommended steps to ensure a successful transfer.
Instead of Direct Transfer from iPhone, iCloud, and iTunes, another powerful tool helps transfer data from iPhone to iPhone even after setup. EaseUS MobiMover suits those who just upgrade or switch their old phones. In several clicks, all the data on the current iPhone will be transferred to the new device.
How to Transfer Data from iPhone to iPhone:
Further Reading: How to Transfer iPhone to iPhone 14
Download EaseUS MobiMover to Make iPhone Data Transfer Easy!
Find best solutions for iPhone backup and phone data transfer, and keep up with trending topics.