Do Not Disturb Not Working on iPhone [iOS 18 Supported]

Myra updated on Nov 26, 2024 to iOS & Mac Topics

Do Not Disturb is designed to shield you from the distractions of calls, texts, and notifications. However, when it stops doing its job, it can be frustrating. In this article, you’ll find simple and effective solutions to fix Do Not Disturb not working on your iPhone.

When you need a break from constant notifications but don't want to turn off your iPhone entirely, the Do Not Disturb feature offers a perfect solution. Muting calls, messages, alarms, app alerts, and other notifications allows you to focus on important tasks or enjoy uninterrupted downtime. However, some users have encountered issues where Do Not Disturb doesn't function as expected. If you're experiencing this problem, rest assured - help is available here. This article will break down the common reasons behind the Do Not Disturb not working on iPhone and provide practical troubleshooting steps to help you fix it. Let's dive in.

Why Is My Do Not Disturb Not Working iOS 18/17?

If you have enabled Do Not Disturb (DND) on your iPhone, but calls still come through, and notifications continue to light up your screen, there must be something wrong. After investigating the issue, we have identified several possible causes for Do Not Disturb not working on iPhone after update.

👉Reason 1. Incorrect Settings

By default, Do Not Disturb silences all incoming calls, app alerts, and notifications. However, if the settings are changed, for example, you approve certain apps and contacts, or you schedule the focus mode at the wrong time, you may think that Do Not Disturb is not working on your iPhone.

👉Reason 2. Software Glitches

Bugs or glitches in the iOS system can sometimes prevent Do Not Disturb from functioning properly. This issue often occurs when you are using an outdated version of iOS, but Do Not Disturb, which is not working after the iOS 18 update, can happen, too.

👉Reason 3. Conflicting Focus Modes

Starting with iOS 15, Do Not Disturb became part of the broader Focus feature. You can create customized Do Not Disturb profiles for different situations, like Work, Personal, or Sleep. Conflicting settings between different Focus modes can cause Do Not Disturb to stop working smoothly.

👉Reason 4. Scheduled DND Overlaps

You can schedule Do Not Disturb to turn on automatically at specific times, locations, or when using certain apps. However, if these schedules overlap, you might still receive calls, messages, and notifications even when Do Not Disturb is activated.

Regular Fixes for Do Not Disturb Not Work on iPhone 16/15

We will start with basic troubleshooting steps to fix the "Do Not Disturb won't work" issue. Even if you have tried some of these methods before, we recommend following the instructions again to ensure no details are missed. If the problem persists, we will move on to more advanced solutions.

Fix 1. Ensure Do Not Disturb is Turned On

It may seem simple, but a common reason Do Not Disturb doesn't work is that it hasn't been properly enabled. This happens more often than you might think. So, the first step is to check your DND settings.

Step 1. Open the Settings app on your iPhone.

Step 2. Tap Focus and then Do Not Disturb.

Step 3. Check all settings to make sure you have blocked all people and apps.

Step 4. Tap Options and make you set Silence Notifications to Always.

Step 5. If you have a schedule, select it and toggle it on.

Fix 2. Restart Your iPhone

Temporary system glitches can sometimes disrupt the Do Not Disturb feature on your iPhone. Restarting your device can give the system a fresh start and may resolve some DND issues.

Step 1. Press and hold the volume up button and the side button until the power off slider shows up.

Step 2. Slide the slider to the right to turn off your iPhone.

Step 3. Wait for the device to completely shut down.

Step 4. Press and hold the side button until you see the Apple logo.

Fix 3. Reschedule Do Not Disturb Time

If the Do Not Disturb function does not work at the set time, resetting the schedule or adjusting the scheduled time may help get it back on track.

Step 1. Open Settings > Focus > Do Not Disturb.

Step 2. Select the schedule that is not turned on as intended.

Step 3. Adjust the start and end times and days.

Fix 4. Disable Other Focus Modes

If you have enabled custom focus modes on your iPhone, it's a good idea to temporarily disable them to ensure they don't hinder the Do Not Disturb feature.

Step 1. Open Settings > Focus.

Step 2. Enter the Personal, Sleep, or Work focus mode you have set up.

Step 3. Scroll down to choose Delete Focus.

Fix 5. Reset Restriction Settings If DND Greyed Out

If the Do Not Disturb feature is not working and appears greyed out, it could be due to restrictions placed on the function. You can easily change the restriction settings.

Step 1. Go to Settings > Screen Time.

Step 2. Enter the Screen Time passcode, if any, and choose Content & Privacy Restrictions.

Step 3. Reset all settings, particularly those related to the Do Not Disturb feature, such as location services, contacts, and apps. Alternatively, you can remove all restrictions on your iPhone.

DND Not Working on iPhone for Certain Apps

The solutions above address general issues with Do Not Disturb not working on iPhones. If they don't resolve the problem and you are experiencing issues with a specific app, try the following methods.

DND Issue 1. Calls Are Still Coming Through

If you are still receiving incoming calls with Do Not Disturb enabled, try adjusting the settings related to calls and contacts.

Changing allowed call settings: Open Settings > Focus > Do Not Disturb. Go to People > Allow Calls From. Choose a category that applies.

Toggling off repeated calls: Open Settings > Focus > Do Not Disturb. Go to People > Allow Repeated Calls. Turn it off.

Changing contact status: Open the Phone app and go to Favorites. Tap Edit at the top-left corner. Use the red minus button to exclude the person whose calls you want to block when DND is turned on.

DND Issue 2. Messages Are Still Coming In

If DND does not block the messages you don't want to see, check if the message filters are properly configured. Go to Settings > Focus > Do Not Disturb. Scroll down to Add Filter > Messages. Turn on Filter by People List and tap Add at the top-right corner.

DND Issue 3. The Alarms Are not Going Off

Alarms on iPhones should still go off even when Do Not Disturb is enabled, as DND doesn't affect the alarm sound. If your alarms didn't go off, check whether they are set for the correct time, ensure the volume isn't too low, and verify if your iPhone is connected to AirPods.

DND Issue 4. Notifications Are Showing Up

Do Not Disturb hides app alerts when enabled, but incorrect or conflicting settings may allow app notifications to bypass DND. Try these solutions to properly manage app notifications while using Do Not Disturb.

Customizing apps for notifications: Go to Settings > Focus > Do Not Disturb. Tap Apps. Add apps that you want to allow or don't allow notifications. Switch on Time Sensitive Notifications for apps if necessary.

Using Intelligent Breakthrough & Silencing on iOS 18.1 or later: Go to Settings > Focus > Do Not Disturb. Turn on Intelligent Breakthrough & Silencing. Tap People or Apps to silence alerts from specific individuals and applications.

Fix Do Not Disturb Not Working By Repairing System

If none of the basic troubleshooting steps or advanced methods resolve your Do Not Disturb issues, it's possible that the problem lies within your iPhone's iOS system. Even after upgrading to the latest iOS version, issues such as Do Not Disturb not working after iOS 18 update can still occur. At this point, repairing your iPhone's system is the next logical step. A faulty or buggy iOS can cause a lot of performance issues.

Fortunately, tools like EaseUS MobiXpert specialize in diagnosing and fixing iOS-related problems. This software can effectively repair various system errors that cause Do Not Disturb issues, such as iPhone stuck on Do Not Disturb and Do Not Disturb not working on iPhone after the update. By using EaseUS MobiXpert, you can resolve iOS errors without the need for complex manual fixes or a visit to the service center.

Step 1. Launch EaseUS MobiXpert on your computer, choose "System Repair" from the Home page.

Step 2.  Then, choose "iOS/iPadOS System Repair" from the new screen.

Step 3. Connect your iPhone or iPad to the computer and choose "Standard Repair." If you want a thorough repair, you can choose "Deep Repair."

Step 4. Confirm your device model and click "Next" to move on. Then, EaseUS MobiXpert will download a firmware for you, which will take a while. If you have installed a firmware before using this software, you can directly click "Verify" to continue.

Step 5. Then, click "Repair Now" to start the repair process. After the repair completes, you can check your device and restart it for use. 

Conclusion

When the Do Not Disturb feature is not working on your iPhone, it can disrupt your workflow and break your focus. Common causes include incorrect settings, system errors, conflicting Focus modes, or overlapping DND schedules. This article offers both general solutions to address the issue and targeted fixes for resolving Do Not Disturb problems with specific apps.

If the DND is still not muffling phone calls, text messages, and app notifications, consider using EaseUS MobiXpert to repair iOS errors. This tool ensures that Do Not Disturb operates seamlessly, allowing you to regain uninterrupted peace and focus.

FAQs

Do you have more questions about the non-working Do Not Disturb feature on your iPhone? Check out these frequently asked questions from other users and their answers.

1. Why am I still getting messages on Do Not Disturb iPhone?

You will see conversations with people from whom you have allowed notifications. To block all message notifications, make sure you allow nobody to call or text you by opening Settings > Focus > Do Not Disturb > People > All Notifications From and leaving Add People blank.

2. How do I Reset Do Not Disturb on my iPhone?

Resetting all settings on your iPhone will restore the Do Not Disturb settings, along with other personal configurations, to their factory defaults. To reset, go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

3. Why does my phone still ring on Do Not Disturb?

Phone calls will not be muted if you have allowed specific contacts to bypass Do Not Disturb or if the Repeated Calls option is enabled. To resolve this, review the People settings in Do Not Disturb and adjust the contact category accordingly.