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Fixed: iPad is disabled connect to iTunes

Myra updated on Feb 03, 2023 | Home > iPhone Unlocking Tips

It also applies to fix "iPhone is disabled connect to iTunes".

Why is iPad disabled

An iPhone, iPad, or iPod will get disabled after entering the wrong lock screen passcode two many times. Thus, if you forgot your iPad passcode and try to unlock the device with incorrect passwords, you will finally get a disabled iPad.

To be more specific:

  • If you enter the wrong password six times, you will see "iPad is disabled. Try again in 1 minute."
  • After seven incorrect attempts, you will see "iPad is disabled. Try again in 5 minutes."
  • After eight incorrect attempts, you will see "iPad is disabled. Try again in 15 minutes."
  • After nine incorrect attempts, you will see "iPad is disabled. Try again in 60 minutes."
  • After ten incorrect attempts, you will see "iPad is disabled. Connect to iTunes.

How to 'iPad is disabled connect to iTunes'

Then what to do when your iPad is disabled and says "connect to iTunes"? In such a situation, if you can't remember your iPad passcode, you will need to erase or factory reset your iPad, which will erase all data and settings, including the passcode, on your device. By doing so, you can set up your iPad again and create a new lock screen password. Afterward, you will be able to use your iPad as before.

Apply one of the methods below to solve the issue "iPad is disabled. Connect to iTunes."

Attention: All of the methods below will remove data and settings on your device. If you have made a backup before, you can restore data from the backup. If there is no backup available, you will lose your data forever.

Method 1. Fix a disabled iPhone with an iPhone unlock tool

To factory reset a disabled iPad without passcode, the iPhone unlock tool - EaseUS MobiUnlock will help. This tool works to unlock an iPhone, iPad, or iPad without a password by erasing the device. No matter what kind of passcode you use on the device, be it a 4-digit code, 6-digit code, Touch ID, or Face ID, it will be removed successfully using EaseUS MobiUnlock.

By doing so, you can fix the disabled iPad and set up the device to use it again.

To erase a disabled iPad without passcode:

Step 1. Connect your iPad, iPhone, or iPod touch to the PC and run EaseUS MobiUnlock. Select "Unlock Screen Passcode" from the main screen. 

connect your device to computer

Step 2. Next, click "Start" to enter the process of unlocking.

start the unlock process

Step 3. Check your device model and click "Next" to download the latest version of firmware for your device. If the firmware has been downloaded already, select the package manually.

Download or select firmware

Step 4. When the firmware is ready, click "Unlock". In a new pop-up warning window, enter the information required in the confirmation box and then click "Unlock." 

Unlock the device

Step 5. Wait for several minutes. Afterward, the issue that iPad/iPhone/iPod touch disabled connect to iTunes will be easily tackled and you can set your device up from scratch.

Wait for the process to complete

Method 2. Remove iPad passcode using iTunes

As the error message "iPad is disabled connect to iTunes" indicates, you can use iTunes to fix the issue. By connecting your iPad to the computer and entering recovery mode, you can erase your iPad and reinstall firmware on your device.

To fix a disabled iPad using iTunes:

Step 1. Connect your iPad to your computer with a USB cable.

Step 2. If your iPad has a Home button, press and hold the Home button and the Top button until you see the recovery mode screen. If your iPad uses the Face ID, press and hold the Top button until your device enters recovery mode.

Step 3. In iTunes, you will see a window that says there is a problem with your device. Choose "Restore" in the window and select "Restore and Update" to confirm.

Step 4. Wait for the downloading process to finish.

Step 5. When it has done successfully, wait for your iPad to restart automatically.

Step 6. Set up your iPad. (Restore the device from an iTunes/iCoud backup if you have such a backup available from the Apps & Data screen. )

How to reset disabled iPad using iTunes

If the process doesn't go smoothly on your device, you need to check the USB cable or the USB port you use.

Method 3. How to unlock a disabled iPad using iCloud

Have you ever enabled the "Find [your device]" feature on your iPad? If you have, you will have one more choice to fix the disabled iPad, which is to use iCloud. Make sure you are using an Apple ID on your iPad and there is a network connection on the device, then follow the steps below to fix the disabled iPad wirelessly.

To unlock a disabled iPad using iCloud:

Step 1. Open a browser on your computer and visit

Step 2. Sign in with the Apple ID and password you use on your iPad.

Step 3. Among the options, choose "Find iPhone".

Step 4. Expand "All Devices" and choose your disabled iPad.

Step 5. Choose "Erase iPad" to erasing your device data and settings.

How to unlock disabled iPad using iCloud

Although the Find My [device] feature is mainly used to locate a lost or stolen iPhone, iPad, or iPod, you can also use it to unlock an iDevice when you forget the passcode.

The bottom line

Since this issue relates to data security on your iPad, I'd like to stress that all of the ways above will wipe out your device and you will lose everything if you don't have a backup available.

Besides, you have to remember the Apple ID and passcode used on the iPad so that you can use the features that need Apple ID to work. That's because these methods can only remove the lock screen passcode.

What's more, to minimize the chance of losing data in such situations, backing up your device regularly is necessary.

Hope this guide will help you out.



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