EaseUS MobiUnlock

All-in-One iPhone Unlocker

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How to Fix the Cannot Erase iPhone Issue

sofia albert
Sofia Albert updated on Feb 03, 2023 | Home > iPhone Unlocking Tips

Erasing iPhone is a necessary step before selling or giving your iPhone to others. This effectively protects your personal data from being accessed by strangers. Normally you can erase your iPhone data via the Settings app. But sometimes this doesn't work due to some unknown errors. If this is your case, how to erase your iPhone?

To solve this problem, you can try restarting your device, updating your iPhone to the latest version, or hard resetting your device. If none of these solutions works, try some alternative methods offered in this guide to erase your iPhone. 

Solution 1. Fix Cannot Erase iPhone Issue via EaseUS MobiUnlock

If you wish to erase your iPhone completely, try this iPhone unlock tool - EaseUS MobiUnlock. Technically speaking, it is an unlock tool. But since it also deletes all data on your iPhone while unlocking, it also can be used as an iPhone eraser. Moreover, the data you delete with EaseUS MobiUnlock is 100% unrecoverable, so you don't have to concern about privacy issues.

To erase all contents and settings from iPhone: 

Step 1. Open EaseUS MobiUnlock on your computer, select "Unlock Screen Passcode."

Launch EaseUS MobiUnlock

Step 2. Connect the iPhone, iPad, or iPod to the computer, and then click "Start" to proceed.

connect your device to computer

Step 3. Check your device model and click "Next" to download the latest version of firmware for your device. If the firmware has been downloaded already, select the package instead.

Download or select firmware

Step 4. When the verification has completed, click "Unlock Now". In the warning window, enter the information required and click "Unlock" again to unlock your iPhone, iPad, or iPod without passcode.

Unlock the device

Step 5. Wait for the tool to reset your device. Afterward, you can set up and use your device again.

Wait for the process to complete

Solution 2. Fix Cannot Erase iPhone Issue via iTunes

If installing third-party software is not what you want, you can directly use iTunes to do the same thing. Before getting started, make sure you've installed the latest version of iTunes on your computer and then follow these steps to erase your iPhone with iTunes.

Step 1. Connect your iPhone to the computer and launch iTunes.

Step 2. Once your iPhone's icon appears in iTunes, click it to open the Summary.

Step 3. Click "Restore iPhone."

Step 4. After that, iTunes will erase your device and install the latest iOS on your device.

Restore iPhone from iTunes

Solution 3. Remotely Erase iPhone with iCloud

Similarly, you can also erase your iPhone via the Find My iPhone feature. This method is simple and convenient, but it can't remove your data thoroughly. Some private data are recoverable. If you have decided to use this method, make sure you've enabled Find My iPhone feature on your device. If you're not sure whether to turn this feature on or not, go to your Settings > Tap [your name] > Tap "Find My" > Tap "Find My [device]" and turn on Find My [device].

Step 1. On your computer or another mobile phone, open

Step 2. Log in to your iCloud account with your Apple ID and password.

Step 3. Click "All Devices" and select the device you want to erase.

Step 4. Click on "Erase iPhone" to start erasing your iPhone.

Erase iPhone via iCloud

The Final Words

Now you have all solutions to fix the "Cannot erase iPhone" problem. When you encounter this problem, don't be rush to use alternative methods. Instead, you can try some basic fixes to solve it. If this still doesn't work, you can use the alternative methods mentioned in this guide to fix it instead. That's all about our guide, and we hope it can help you.



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