How to Fix Voice Mail Not Working on iPhone | 9 Ways

Sometimes, the voicemail might not work on your iPhone. To better understand how this happens and get to fix such an annoying issue, we recommend you read this article carefully and hope it will solve your problem.

Myra updated on Sep 05, 2023 | Home > iOS & Mac Topics

Why Is My Voice Mail Not Working on My iPhone

Are you busy in a meeting and cannot take calls? That's when voicemail comes into the picture. It is one of the most popular and valuable features of iPhones. It enables users to receive audio messages when they cannot be near the phone or receive calls.

However, sometimes, the voicemail might not work on your iPhone. To understand that, you need to pay attention to other problems you might face. For instance, you may lack notifications or alerts regarding voicemails. Moreover, your device may not display voicemail messages.

Other reasons include not being able to record or send voicemail messages, unable to delete voicemail messages, not being able to access voicemail, etc. These are some issues you need to consider as they pinpoint that your voicemail isn't working.

How to Fix Voice Mail Not Working on iPhone

Do you want to know how to fix the voicemail not working on your iPhone? In that case, check out the solutions listed below:

Solution 1. Repair the iOS system bug

If you are pretty sure that the Voice Mail itself has no problem and it must be some system failure, then you may want to try EaseUS MobiXpert, a third-party iOS system repair software. This reliable program provides two repair options. It is suggested to try the "Standard Repair" option first. And if the operating system is severely damaged and the "Standard Repair" function doesn't work at all, then you are expected to try the "Deep Repair" feature.

Step 1. Launch EaseUS MobiXpert on your computer, choose "System Repair" from the Home page.

MobiXpert hompage

Step 2.  Then, choose "iOS/iPadOS System Repair" from the new screen.

ios system repair

Step 3. Connect your iPhone or iPad to the computer and choose "Standard Repair." If you want a thorough repair, you can choose "Deep Repair."

select repair mode

Step 4. Confirm your device model and click "Next" to move on. Then, EaseUS MobiXpert will download a firmware for you, which will take a while. If you have installed a firmware before using this software, you can directly click "Verify" to continue.

verify firmware

Step 5. Then, click "Repair Now" to start the repair process. After the repair completes, you can check your device and restart it for use. 

erpair complete

Solution 2. Restart the iPhone

If you have recently updated the iOS software, the voicemail might not work. In that case, the simplest solution is to restart the iPhone. That may sound like an old gimmick, but this fix works like magic for most issues.

For that, follow these steps –

Step 1. Press the Sleep/Wake button and hold it.

Step 2. You must hold it until you see the screen's red slider.

Step 3. Move the slider left-to-right to turn off the iPhone. Wait for a few seconds.

Step 4. Press the Sleep/Wake button and hold it again. Hold it till you see the Apple logo on the screen.

Solution 3. Empty the Voicemail box

Did you know that too many voicemails might fill up your Voicemail box? Yes! That's right! In turn, you might stop getting voicemails. The storage space of voicemail is limited and therefore needs to be emptied once in a while.

For that, you need to delete voicemails. That's easy and requires following some simple steps below -  

Step 1. You need to open the Phone app.

Step 2. Now, select Voicemail from the options at the bottom.

open voicemail

Step 3. After that, click on Edit present on the top-right part of the screen. Please note that it will show only if you have voicemails present.

Step 4. Here, you will see the list of voicemail messages you have. You can choose the ones you don't want anymore and delete them. For that, select the Delete option present at the bottom part of the screen.

Solution 4. Check and see if the Voicemail is enabled on the device

Sometimes, the reason for the voicemail not working on iPhone might be simple. The voicemail might need to be set up on the device first. Updates or resetting the device can lead to this issue. In that case, you need to check if the voicemail is enabled on the device.

For that, take a look at these steps –

Step 1. Go to the Phone app.

Step 2. Select the Voicemail tab.

Step 3. Now, check if the voicemail is enabled on the iPhone.

Alternatively, you can also open Settings and click on Phone. Check if you can see the Change Voicemail Password option.


Solution 5. Turn on and off Cellular service

You might not believe but toggling the Cellular service on and off can resolve the voicemail issue. It is an excellent solution if you are getting delayed voicemail messages. In that case, the ideal solution is to turn the cellular service off and then turn it on again.

To adopt this solution, you need to go to Settings. Alternatively, you can also do this from Control Center. After you go to Settings, visit the Mobile Data (or Cellular Data) option. Here, you will see the Cellular Data (Mobile Data) option.

Turn off the Cellular Data. Wait for a few seconds, and then turn it on again. You can also turn off the phone and then turn it on to see if the issue is resolved.

turn off data

Solution 6. Look out for iOS software updates

There have been instances where some features of the device have been disabled temporarily due to an impending update. For that, making sure your iPhone has up-to-date software is essential. Who knows, it might fix the voicemail not working issue.

To check if your iPhone has an update, follow the steps below:

Step 1. Open Settings. Now, click on General.

Step 2. Select Software Update. Now, you need to see if there is any update available. If there is, press the Download and install option.

Solution 7. Change or reset the voicemail password

You can try changing the password of your voicemail settings to see if the feature is working. Here are the steps you need to follow to change the voicemail password –

Step 1. Open the Settings app. Click on Phone.

Step 2. Now, select the Change Voicemail Password option.

Step 3. Here, you need to type the new password.

Note: If you have forgotten or don't remember the old password, you need to get in touch with your carrier!

Solution 8. Check updates in carrier settings

It is not a well-known fact, but even the Carrier settings need updates at specific intervals. When you opt for that update, many issues get fixed. It is an excellent solution to resolve the voicemail not working on the iPhone problem.

For that, go to Settings on the iPhone. Click on General. Now, go to About to see the carrier settings. Here, you will see requests to install the new update. If there is no update, you will only come across the carrier information!

check carrier settings

Solution 9. Turn airplane mode on and off

Turning the Airplane Mode on and off can sometimes resolve the voicemail not working on iPhone. To use this solution, check out these steps –

Step 1. Swipe down the screen to open Control Center.

Step 2. Look for the Airplane icon.

Step 3. Tap on it to turn Airplane Mode on. You will see the icon turning orange.

turn on airplane mode

Step 4. After some time, tap on the same icon to turn Airplane Mode off.

FAQs on Voicemail Not Working on iPhone

There are multiple ways to resolve the issue of voicemail not working on iPhone. Let's take a look at these questions and answers to gather more information –

1. Why is my voicemail not working on my iPhone?

Various reasons lead to the voicemail not working on iPhone. For starters, it can be due to improper voicemail settings or the Carrier Network. Moreover, it can also be due to software glitches, etc.

2. How do I get my voicemail to work again on my iPhone?

You can try several solutions to ensure the voicemail starts working again on your iPhone. For instance, you can check the voicemail settings, check if the cellular data is on, restart the device, change the voicemail password, etc.

3. How do I restart my voicemail settings on my iPhone?

To restart the voicemail settings on the iPhone, check to see if it is enabled. If not, you need to set it up. For that, click on Voicemail and select the Set Up Now option. After that, choose a password and greeting. You can choose your sound if you opt for Custom.

The Bottom Line

These are the various ways to fix the voicemail not working on the iPhone problem. Though voicemail is not as prevalent as before, it is still a crucial iPhone feature. You need to know how to fix the issue in case you need it.

Don't wait anymore! Try out these fixes and solve the voicemail issue today!