Internet Not Working on iPhone? Here Are Your Fixes

Is the internet not working on your iPhone? Don't worry, no matter what it is, we'll show you how to fix the issue and make your iPhone connect to your Wi-Fi for the internet!

Myra updated on Jul 24, 2023 | Home > iOS & Mac Topics

An iPhone without internet is nothing more than a brick phone. If you've tried connecting your iPhone to your Wi-Fi network but it doesn't connect, or if it connects but the internet on the iPhone isn't working, you need to troubleshoot this problem immediately.

In this article, we will show you different solutions that you could try to troubleshoot this problem. Continue reading!

Internet Not Working on iPhone: Possible Reasons

If your iPhone doesn't connect to Wi-Fi or you're not able to use the internet despite being connected, it's not usually a problem with the software. It could be due to a weak Wi-Fi signal, entering the incorrect Wi-Fi password, or other factors.

Keep reading to find out what could be the reason that's causing the internet to not work on your iPhone.

  • Weak Wi-Fi Signal: If you're away from your router, you're going to experience weak Wi-Fi signals. Though your iPhone may show 1 or 2 bars of signal, it can still struggle to connect to the internet. Try getting close to the router and accessing the internet.
  • You've turned off your Wi-Fi network settings: Did you check if the Wi-Fi network settings were not in standby mode or turned off? This can be another reason why your iPhone is unable to connect to the internet. Turn on the Wi-Fi network settings and connect to the network.
  • Turn off Screen Time: If you've configured any content restrictions or parental settings in the Screen Time settings, it can occasionally randomly block access to the internet as well as other iPhone operations. Turn it off and try to connect to your Wi-Fi network.
  • Remove your iPhone's case: It is possible that the phone case can be blocking signals. Remove it and try connecting to your Wi-Fi network.
  • Enter the correct Wi-Fi password: When connecting to your Wi-Fi network, are you entering the correct password for the network? If not, enter the correct password. In case you don't remember the password, reset the Wi-Fi and then set up a new password and connect to your Wi-Fi network.

How to Fix Internet Not Working on iPhone

In this section, we'll show you several different solutions you could try to fix the iPhone that is unable to connect to the internet.

1. Restart your iPhone

If the problem is within the software or if something is malfunctioning, restarting your iPhone fixes it. If you don't know how to restart your iPhone, here's how to do it:

Step 1. Press and hold the power button and the volume up button

Step 2. Now drag the "slide to power off" slider to the right from the left.


Step 3. After your iPhone shuts down, wait 10–15 seconds before turning it back on.

Step 4. Now, press and hold the power button to turn it back on.

2. Reset Network Settings 

Follow the below steps to reset the network settings on your iPhone:

Step 1. Open "Settings."


Step 2. Tap on "General."


Step 3. Scroll down to the end and select "Transfer or Reset iPhone."

transfer or reset

Step 4. Select "Reset."


Step 5. Tap on "Reset Network Settings."


Step 6. Enter your passcode if prompted, and tap "Reset Network Settings" again.

Step 7. Allow a few seconds for your iPhone to restart. Once your iPhone has restarted, connect to your Wi-Fi network.

3. Reset Location Services

In some cases, the networking location settings can go haywire and cause an issue with getting connected to the Wi-Fi network. Resetting the settings should help. Here's how to do it:

Step 1. Open "Settings."

Step 2. Open "Privacy & Security" and then tap on "Location Services."


Step 3. Scroll down and select "System Services."

system services

Step 4. Locate "Networking & Wireless" and toggle the switch off.


Step 5. A confirmation screen would appear confirming your decision; tap on "Turn off."

turn off

Turning off networking location settings doesn't affect anything. This setting is for websites such as Google to detect where you're accessing their services from.

4. Forget your Wi-Fi network

Forget your Wi-Fi network, and then connect to your Wi-Fi network again. Here's how to do that:

Step 1. Open "Settings."

Step 2. Tap on "Wi-Fi."


Step 3. Select and tap on your Wi-Fi network.

select your wifi

Step 4. Tap on "Forget This Network" in the confirmation screen, tap on "Forget."


Now go back and wait for a few seconds for your iPhone to detect your Wi-Fi network. Connect to it with the correct password after it detects your network.

5. Update iOS

Latest software updates contain bug fixes that'll fix any networking bugs your iPhone is facing. Here's how to update your iPhone:

Step 1. Open "Settings."

Step 2. Tap on "General," followed by "Software Update."


Step 3. Allow a few seconds for it to detect if there are any new updates for your device.

Step 4. Once the update is detected, tap on "Download and install."

Step 5. Follow the rest of the on-screen prompts to complete the process.

6. Turn off Airplane Mode

Did you check if the airplane mode is off? If not, immediately go check and then turn on the Wi-Fi networking settings.

Usually, when you turn on Airplane Mode, it turns off Wi-Fi and cellular, and this could be the reason why the internet is not working on the iPhone.

Here's how to turn off Airplane Mode if it's on:

Step 1. Tap on the top-right corner of your iPhone and slide your finger down.

Step 2. On the left side, check if the "Airplane" icon is lit orange; if it is, tap on the "Airplane" icon to turn off Airplane Mode.

airplain mode

7. Factory Reset your iPhone

If none of the previously mentioned solutions worked, factory reset your iPhone. Here's how to do that:

Step 1. Open "Settings" and tap on "General."

Step 2. Scroll down and tap on "Transfer or Reset iPhone."

Step 3. Select "Erase All Content and Settings" and tap on "Continue."

erase all

Step 4. If you're prompted to enter your passcode, enter it.


Step 5. Now turn off Find My by selecting "Turn Off."

Step 6. Select "Erase iPhone."

8. Contact Customer Support

If you tried all of our solutions and also factory reset your iPhone, but still the internet is not working on your iPhone, visit the nearest Apple service center.

Maybe the networking component is damaged and needs replacement. The customer support team should solve the issue in a timely manner.

FAQs on the Internet Not Working on the iPhone

Here are the answers to some frequently asked questions about the internet not working on the iPhone.

1. Why does my iPhone say there is no internet connection when I have data?

Your iPhone would say "no internet connection" despite having data when the cell reception is low.

2. Why is my data not working even though it's unlimited?

It can be because you're in an area where there is no cell coverage. Get to an area where there is coverage so you can use your data.

3. How do I get my phone to connect to the internet?

Make sure "Airplane Mode" is turned off, then get near your Wi-Fi and try connecting to your network.

The Conclusion

If the internet is not working on your iPhone, it can be because you're away from your Wi-Fi or because there is a software issue with your iPhone. Restarting your phone should help in most cases.

If restarting didn't help, try our solutions above to fix the issue.