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How to Fix Maps Not Working on iPhone X/8/8 Plus/7/6 in iOS 11

sofia albert
Sofia Albert updated on Dec 01, 2022 to iOS & Mac Topics

iOS 11 has brought a series of new features in Apple built-in Maps app, such as indoor maps for shopping centers and airports around the world, and lane guidance to help users better to find and get to the destination more easily and quickly. However, for users who have just switched to the latest iPhone X, iPhone 8/8 Plus or still are using iPhone 7/7 Plus/X in iOS 11, they are encountering iPhone maps not working in iOS 11. The specific behaviors are maps won't open in iOS 11, maps destination widget not working, GPS signal lost, Apple maps stuck in night mode day and night or maps won't follow my location. In order to fix these issues, we will introduce the top 6 and effective methods below.

How to fix maps not working on iPhone X/8/8 Plus in iOS 11

In following texts, we list all the possible solutions to fix iPhone maps not working issue, try them in turn.

1. Restart or force restart your iPhone

Restarting iPhone is a simple but very helpful fix to many common iOS issues, like iPhone live wallpaper not working, iPhone alarm not working in iOS 11 or iPhone flashlight not working.

Restart your iPhone: hold and press Sleep or Wake button, slide to Power Off. About 30 seconds later, press Sleep/Wake button until you see Apple logo.

Force restart iPhone:

Force restart iPhone 6s and earlier: hold both the Sleep/Wake and Home buttons for at least ten seconds until you see the Apple logo.

Force restart iPhone 7 or iPhone 7 Plus: press both the Sleep/Wake and Volume Down buttons for at least ten seconds until you see the Apple logo.

Force restart iPhone 8/8 Plus/X: press and quickly release the Volume Up and Volume Down buttons in turn. Then, press and hold the Side button until you see the Apple logo.

2. Make sure the Wi-Fi and Cellular data are enabled

Maps app on your iPhone requires being connected to the internet via Wi-Fi or cellular. Therefore, you first need to make sure your iPhone is on a network.

Go to "Settings" > "WLAN" > connect to a stable Wi-Fi network. Or go to "Settings" > "Cellular" > turn on "Cellular Data".  

3. Refresh Location Services on iPhone

If maps app won't follow your location in iOS 11, you can try to settle it by refreshing Location Services.

Go to "Settings" > "Privacy" > disable "Location Services". Wait for a few seconds, and turn it on again.

4. Restart Maps app on iPhone

If the Maps application is stuck with no response, then you can try to restart the app to troubleshoot.

Double-click the Home button to activate multitasking interface, find Maps app and swipe up to close it. Wait a few seconds, reopen Maps app again to check the issue is solved or not.

5. Reset Network Settings and Location & Privacy

Wrong network settings or location & privacy may lead to iPhone maps not working in iOS 11properly. So you can reset network settings and location & privacy to fix the problem. And this won't cause data loss on your iPhone.

Reset Network Settings: go to "Settings" > "General" > "Reset" > "Reset Network Settings".

Reset Location & Privacy: go to "Settings" > "General" > "Reset" > "Reset Location & Privacy".

reset location

6. Restore your iPhone

If you have tried all the tips above, the maps still not working on iPhone in iOS 11, you can choose to restore your iPhone.

This method will erase all the data on your iPhone, please back up your iPhone at first with a free iPhone data transfer tool, like EaseUS MobiMover Free, to transfer the contacts, messages, voice mails, books, photos, videos, and audios to the computer with one-click.
  • Connect your iPhone to your computer and Run iTunes.
  • Click the iPhone device, choose “Summary” and then click “Restore iPhone”.
  • Click “Restore” to erase all your device data and settings on iPhone to the factory settings. 

restore iPhone



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