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Face ID Not Working on iPhone 14/13/12? Check Fixes Here!

Myra updated on Nov 15, 2022 to iOS & Mac Topics

If you're an iPhone user, you must have an idea of how convenient it is to use Face ID. It is a multi-factor authentication (MFA) option by Apple to unlock your iPhones through facial recognition. It's easy and equally secure in comparison with other authentication options, such as fingerprint sensors in Android smartphones.

Why is My Face ID Not Working

People having an iPhone 12/13/14 sometimes face the issue of Face ID not working. They open up the internet to find the answer to why my Face ID is not working. There are a lot of reasons behind this general issue, such as TrueDepth sensor damage, screen replacement, unstable updates, and wrong posture.  This article will lead you toward the solution in a comprehensive manner. 

How to Fix Face ID Not Working on iPhone 14/13/12

If you have an iPhone 12,13, or 14, and are facing an issue with Face ID working, then hold on. We will write down the seven best tips to solve this matter quickly. 

1. Check for iOS Updates

iPhone users tend to update their devices to the latest iOS version as soon as possible to experience the latest features. But, sometimes, the latest updates feature many bugs that even lead to Face ID issues.  

It's always better to wait for the stable release and update your iPhones accordingly. If your Face ID is not working correctly, then look for stable iOS updates—it will surely solve the problem.

2. Check Face ID Settings

The iPhone has specific settings for Face ID activation. If your iPhone's Face ID is not working, open Face ID & Passcode settings from the "Settings" app and make sure Face ID is set up correctly and turned on.

3. Check the TrueDepth Camera

Apple provides the TrueDepth camera sensor in its iPhones to capture facial data. Any damage to this particular sensor could be the reason behind the Face ID activation problem. If it's damaged, look for its repair. Moreover, always ensure that nothing is covering the TrueDepth camera as it could also be a reason for a Face ID issue.

4. Check Your Face and Position

Many people don't follow the given instruction while activating Face ID. It's necessary to follow the instructions and adjust your face and position according to the requirements. Here are some major points to keep in mind.

  • Your complete face should be visible to the TrueDepth Camera.
  • If you've already set up a Face ID wearing a mask, then make sure your eyes are completely visible.
  • Avoid wearing sunglasses as it could be the reason your Face ID is not working.
  • Keep your iPhone at an arm-length or in-between 10-20 inches as it is recommended by the vendor.
  • Face ID on iPhone only works in portrait mode so ensure your device is not in landscape position.

5. Add an Alternative Appearance

Having a single posture for Face ID sometimes turns out to be the reason behind the problem. However, Apple lets its iPhone users add an alternative appearance for Face ID. Go to Face ID & Passcode settings and add an alternative appearance.

6. Restart Your iPhone

If you don't find any issues in updates, settings, or the TrueDepth camera, it's time to consider restarting your iPhone. Hold down the power button for a while until the power off option appears. Now, long press the power button again to turn on the device. First, enter the passcode and then use the Face ID to confirm whether it started working or not. 

7. Reset Face ID

It's the last option that you should try when nothing else goes your way. A software glitch would probably get resolved after resetting the Face ID. For this purpose, head into Face ID & Passcode settings and tap on the "Reset Face ID" option. After resetting the Face ID, tap the "Set up Face ID" option to set up a new one.

How to Unlock iPhone Without Passcode or Face ID

Face ID is an incredible multi-factor authentication option but it stops working sometimes. What if you forget the passcode and Face ID stops working at the same time? How will you unlock your iPhone? This is a serious matter to ponder upon.

EaseUS MobiUnlock is an application that can unlock your iPhone and let you regain access to your personal device. It's a paid application, which comes with multiple unlocking features for iPhones, and you can perform the following actions.

  • Single-click to unlock four different types of protections e.g. 4-digit code, 6-digit code, Touch ID, and FaceID
  • Screen Time bypassing
  • Unlock Apple ID
  • Remove iTunes Backup Encryption

EaseUS MobiUnlock is a simple-to-use iPhone unlocking application that unlocks almost all the necessary features inside the iOS ecosystem. It has a high success rate and you can use this application without any prior knowledge. Here's how to use this application.

Step 1. Connect your iPhone and follow the steps to put your iPhone in "Recovery Mode."

put iphone in recovery mode

Step 2. After this, download and verify the provided firmware. It will take a while to complete.

download and verify firmware

Step 3. After successful verification, click "unlock" and enter the verification code to unlock your iPhone. 

click unlock and enter code

The Bottom Line

Every year, Apple brings new innovations to its iPhones from every perspective, especially, privacy and security, and Face ID is an example of it. But, many people face issues in its working, and it's getting better with every new update. 

You can apply any of the above-given tips if your Face ID is not working. On top of this, you can use EaseUS MobiUnlock if your Face ID stops working or you forget your passcode or Apple ID.



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